Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between top-tier global talent and leading corporations within the European BPO sector. Our firm focuses on providing tailored career management, ensuring each candidate finds a role that perfectly balances their professional goals with their personal lifestyle expectations.

Job Overview

We are currently opening a unique opportunity for Bulgaria-based Dutch speakers to transition into an international career by working as a Customer Service Agent For Booking.com in Greece. Representing a premier brand in travel technology, you will step into a dynamic support environment while embracing the sunny, high-quality lifestyle that only Greece can offer.

Key Responsibilities

• Deliver exceptional assistance to Booking.com clients via chat, phone, and email correspondence.
• Manage diverse travel queries with a solution-oriented mindset, ensuring every customer feels heard and supported.
• Maintain precise documentation of all support cases within our internal CRM platforms.
• Act as a brand ambassador for Booking.com, fostering positive user experiences and long-term brand loyalty.
• Work in tandem with global team members to refine workflows and share expertise.
• Utilize advanced digital tools to quickly verify reservations and explain complex travel policies.
• Play a key role in one of the most sought-after Dutch-language career opportunities currently on the market.

Requirements

• Complete fluency in Dutch (verbal and written) is an essential requirement.
• Strong command of English for daily collaboration in a multicultural office.
• Candidates must hold a valid EU passport or have the necessary authorization to work in Greece.
• Excellent interpersonal skills and a genuine interest in the customer service industry.
• The agility to manage multiple tasks while performing in a high-energy environment.
• Prior professional experience in customer care or the hospitality sector is highly preferred.

What We Offer

• A highly competitive monthly salary package.
• Performance-based monthly bonuses tied to your productivity and KPIs.
• Professional training provided at no cost to ensure your success in the travel support sector.
• Full relocation support: covering your flight, airport pickup, and initial hotel stay.
• Comprehensive private health insurance and additional corporate perks.
• A strategic step forward in your career with one of the top Dutch-speaking roles available today.

Life in Greece

Relocating to Greece offers a lifestyle defined by breathtaking historic landmarks, Mediterranean warmth, and a rich social tapestry. By moving here, you gain the perfect harmony between a modern, globalized work environment and a relaxed coastal culture, where you can unwind by the Aegean Sea after your shift.

With our all-inclusive relocation assistance, your move to Greece is guaranteed to be simple and worry-free. Whether you are savoring authentic Greek dishes, visiting ancient monuments, or building a social network among international peers, Greece provides the ideal environment for your personal and professional evolution. Apply today to secure your place in this thriving community.

How to Apply

If you are prepared to advance your professional journey, we encourage you to submit your application today. Please forward your CV, and a specialist recruiter from Mercier Consultancy Group will connect with you to discuss the next steps of your relocation and hiring process.

Kind regards,
The Recruitment Team
Mercier Consultancy Group