Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we are experts in bridging the gap between high-caliber professionals and industry-leading global enterprises. We focus on curating unique employment experiences within the European BPO sector, ensuring that every candidate finds a role that perfectly balances professional growth with their personal lifestyle goals.

Job Overview

We are searching for a driven candidate to take on the Dutch Speaking Customer Service Agent For Booking.com role in Greece. This is a unique opportunity for Belgium-based Dutch speakers to elevate their career by relocating to Greece and working with a prestigious name in the travel-tech industry. It is the perfect blend of professional development and a high-quality Mediterranean lifestyle.

Key Responsibilities

• Deliver top-tier assistance to Booking.com guests and partners across various channels, including voice, chat, and email.
• Apply a proactive, solution-oriented mindset to resolve complex travel inquiries effectively.
• Maintain precision in your work by documenting every customer interaction within our dedicated CRM software.
• Champion the Booking.com brand, fostering positive customer experiences and long-term brand loyalty.
• Work in tandem with a multicultural team to exchange insights and optimize our collective performance.
• Manage multiple digital interfaces simultaneously to provide accurate, up-to-date guidance on travel policies and existing bookings.
• Play a key part in the ongoing success of this high-demand Dutch-speaking role.

Requirements

• A native or highly fluent command of the Dutch language is essential.
• Strong English proficiency is necessary for our multinational office environment.
• Must possess a valid EU passport or the legal documentation required to work in Greece.
• A true passion for delivering exceptional service within the customer support industry.
• The ability to thrive in a fast-moving environment while maintaining excellent time management.
• Prior professional background in customer-facing roles or the hospitality sector is highly valued.

What We Offer

• A highly competitive base salary.
• Incentive-based performance bonuses tailored to your achievements and KPIs.
• A comprehensive, fully paid training program to master all aspects of the role.
• A complete relocation support package, encompassing flights, airport transport, and hotel stay upon arrival.
• Full medical insurance coverage along with a suite of corporate perks.
• A clear path to professional growth as part of our premier international Dutch-speaking team.

Life in Greece

Moving to Greece offers a lifestyle defined by stunning coastal views, profound cultural history, and a welcoming social atmosphere. It provides the perfect environment for those who want to excel in a modern, international workplace while embracing the relaxed and sunny rhythm of life by the Mediterranean Sea.

Our all-inclusive relocation assistance ensures that your move to Greece is entirely smooth. Whether you are eager to sample local culinary delights, visit world-renowned archaeological sites, or connect with a diverse group of international colleagues, Greece provides an exceptional setting for your next chapter. Apply today to secure this career-defining opportunity in Greece.

How to Apply

If you are prepared to advance your professional journey, we encourage you to submit your application today. Please forward your CV, and a dedicated member of our Mercier Consultancy Group talent acquisition team will be in touch to support you through the hiring process.

Kind regards,
The Recruitment Team
Mercier Consultancy Group