Italian Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in facilitating life-changing career moves, ensuring our candidates find the perfect balance of professional growth and personal enrichment through our exclusive Italian-speaking jobs.

Job Overview

We are currently searching for motivated professionals to join our team in the dynamic transportation industry. As an Italian Speaking Transportation Customer Expert position in Greece, you will serve as the primary point of contact for international travelers, ensuring seamless coordination and service excellence within the global transport sector.

Key Responsibilities

• Provide high-quality support to Italian-speaking clients regarding transportation bookings and logistics.
• Manage inquiries via phone, email, and live chat to ensure a premium customer experience.
• Resolve complex issues related to transportation schedules, itinerary changes, and policy clarifications.
• Maintain accurate records of customer interactions within the transportation management system.
• Collaborate with international teams to optimize service delivery across different time zones.
• Stay updated on industry regulations and transportation standards to provide accurate information to passengers.
• Drive customer satisfaction by identifying service improvements within the transportation ecosystem.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Professional command of English for internal communication.
• Previous experience in customer service or the transportation industry is highly advantageous.
• Strong problem-solving skills and a high level of empathy for passenger needs.
• Excellent digital literacy and ability to work remotely within Greece.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success in the transportation industry.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for those starting their new career in Greece.
• Attractive Monthly Performance Bonus.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Career development pathways and a supportive international work environment.

Life in Greece

Choosing one of our Italian-speaking jobs means embracing a lifestyle like no other. Greece offers a stunning Mediterranean climate, a rich historical tapestry, and a vibrant social culture that makes everyday life feel like a perpetual holiday. Working from Greece provides the unique opportunity to balance professional aspirations with the relaxed, sun-drenched pace of local island and mainland life.

With our all-inclusive relocation support, transitioning to Greece is seamless and stress-free. From enjoying authentic local cuisine to exploring ancient landmarks, you will quickly discover why thousands of professionals choose to build their futures here. Join the growing community of expats thriving in the beautiful landscape of Greece today.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in the transportation industry, we invite you to apply now. Click the link below to submit your application and join the Mercier Consultancy Group team as one of our valued Italian Speaking Transportation Customer Experts. We look forward to reviewing your profile!