Italian Speaking Customer Experts for Salt

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We specialize in sourcing multilingual professionals for prestigious international projects, ensuring seamless career transitions and exceptional professional growth opportunities.

Job Overview

We are currently seeking ambitious candidates for the Italian Speaking Customer Experts for Salt position in Greece, a role at the forefront of the telecommunications industry. This is an incredible opportunity to advance your professional career in one of Europe's most vibrant hubs, while providing world-class support for Salt, a leader in digital connectivity.

Key Responsibilities

• Deliver professional and empathetic customer support to Salt telecommunications subscribers.
• Provide expert guidance on mobile plans, data packages, and fiber-optic network services.
• Troubleshoot technical connectivity issues, ensuring high-quality user experiences for Italian-speaking customers.
• Efficiently manage customer inquiries through phone, email, and live chat platforms.
• Maintain comprehensive knowledge of current telecommunications industry trends and Salt product updates.
• Promote personalized solutions to enhance customer satisfaction and loyalty.
• Ensure precise data entry and documentation in line with company protocols.

Requirements

• Native or fluent Italian (spoken and written) is essential for this role.
• Valid EU passport or a valid work permit for Greece is mandatory.
• Strong communication skills with a professional, customer-first mindset.
• Previous experience in telecommunications or high-volume customer service is considered an advantage.
• Proficiency in basic computer systems and digital communication tools.
• Ability to work effectively in a multicultural, on-site environment in Athens.

What We Offer

• Competitive Monthly Salary plus monthly performance bonuses.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
• Comprehensive, fully paid initial training in telecommunications technology.
• Extensive health insurance and private medical coverage.
• Ongoing career development programs and opportunities for internal promotion.
• A vibrant, multicultural workplace in the heart of Greece.

Life in Greece

Embarking on a career through our Italian-speaking jobs program allows you to experience the unparalleled beauty of Greece. With its glorious Mediterranean climate, iconic historic landmarks, and a lifestyle that perfectly balances productivity and leisure, Greece offers a unique environment for international professionals. Whether you are exploring the ancient sites of Athens or enjoying the vibrant local cafes, you will find that living in Greece provides an enriching cultural experience like no other.

Our comprehensive relocation package simplifies your transition, allowing you to settle into your new home in Greece with ease. Experience the world-renowned Mediterranean cuisine, the warmth of the local community, and the high quality of life that makes Greece a top destination for expatriates. Secure your position among our Italian Speaking Customer Experts for Salt position in Greece and discover why so many professionals choose to build their future here.

How to Apply

Are you ready to elevate your career with one of the most exciting jobs in Greece? We invite you to join our growing team of professionals by submitting your application today. Click 'Apply Now' to start your journey with Mercier Consultancy Group and take the first step toward a rewarding international career.