Italian Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a distinguished global recruitment partner, highly regarded for bridging the gap between exceptional talent and industry-leading corporations. As experts in international staffing, we are dedicated to helping ambitious professionals secure career-defining roles within the fast-paced world of social media communications.

Job Overview

We are currently opening a unique opportunity for Italy-based speakers to advance their careers by joining our team as Italian Speaking Customer Experts for messaging app, based in Greece. You will act as the face of a prestigious social media brand, delivering high-end support in an energetic, diverse workplace. Our comprehensive relocation support is designed to ensure a smooth transition for those ready to start this rewarding journey in Greece.

Key Responsibilities

• Provide top-tier service to users via chat and digital messaging channels for a prominent social media platform.
• Assist users with technical queries, privacy concerns, and general account navigation.
• Ensure high-quality interactions by offering fast, empathetic, and effective support.
• Identify and troubleshoot common technical obstacles within the messaging platform.
• Work alongside a global team to spot evolving trends and user feedback.
• Maintain excellence in every conversation, adhering to rigorous industry quality benchmarks.
• Stay informed about the latest software features to serve as a knowledgeable advisor to all users.

Requirements

• Native level proficiency in Italian.
• A solid grasp of English for daily interaction with our international staff.
• Must possess a valid EU passport.
• A genuine interest in social media platforms and modern digital tools.
• Highly organized, tech-literate, and committed to excellent service standards.
• Committed to relocating to Athens, Greece for this professional opportunity.

What We Offer

• Attractive, competitive monthly compensation.
• Performance-based financial incentives.
• Full relocation support covering airfare, airport transfer, and hotel accommodations.
• Complete professional induction and training upon arrival.
• Extensive private medical and health coverage.
• Professional growth opportunities, social gatherings, and a supportive team environment.

Life in Greece

Relocating to Greece means immersing yourself in a country where ancient tradition meets a vibrant, contemporary lifestyle. By taking this role, you will enjoy the glorious Mediterranean climate and the warm social fabric that makes Greece such a sought-after location for career-focused expats. From iconic landmarks to beautiful seaside escapes, Greece offers a lifestyle that balances excitement with relaxation.

Our relocation experts will facilitate your move to Athens, ensuring you can settle in comfortably. With Mercier Consultancy Group, you will enjoy a high standard of living, access to world-famous gastronomy, and the inviting pace of life that defines Greece. Join our community of international professionals and embrace this life-changing chapter in Greece.

How to Apply

If you are eager to advance your professional career in the global social media market, please select 'Apply Now' to submit your details. Register with the Mercier Consultancy Group database today and allow us to assist you in securing your exciting future in Greece. We look forward to reviewing your application soon.