Italian Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a global bridge, connecting top-tier talent with world-renowned corporations. We are dedicated to advancing the careers of high-performing individuals by securing them prominent roles within industry-leading organizations across the European continent.

Job Overview

We are delighted to present a unique opportunity for Italy-based professionals to relocate and work as Italian Speaking Customer Experts for Mercedes-Benz in Greece. This role allows you to represent an iconic luxury automotive leader while utilizing your native language skills to provide white-glove service in an international setting.

Key Responsibilities

• Serve as a dedicated brand ambassador for Mercedes-Benz, ensuring every client interaction reflects the highest standards of luxury.
• Assist vehicle owners with comprehensive information regarding technical specs, routine maintenance, and service appointments.
• Use your native Italian proficiency to provide efficient, empathetic, and sophisticated solutions to customer inquiries.
• Oversee technical queries ranging from integrated digital dashboards and connectivity to complex vehicle navigation features.
• Document all communications accurately within our CRM infrastructure to maintain rigorous service excellence.
• Work in tandem with global departments to tailor the customer journey specifically for Italian-speaking clients.
• Stay abreast of pioneering automotive engineering and corporate innovations to deliver expert-level support.

Requirements

• Full professional proficiency in Italian (verbal and written).
• Possession of a valid EU passport is a strict requirement.
• Solid fluency in English to facilitate professional internal correspondence.
• Prior background in luxury retail, high-end customer care, or automotive services is highly valued.
• A genuine commitment to the automotive industry and a strong interest in high-end brand representation.
• Advanced analytical thinking and a firm dedication to maintaining a premium service aesthetic.

What We Offer

• Competitive base monthly salary.
• Guaranteed 13th and 14th salaries annually.
• Performance-based monthly incentive bonuses.
• Fully covered relocation package including flight arrangements, transit assistance, and initial hotel accommodation.
• Complete professional training covering all Mercedes-Benz systems and protocols.
• Full-spectrum health insurance coverage.
• Extensive additional professional benefits.

Life in Greece

Experience the perfect balance of career advancement and Mediterranean living by relocating to Greece. This country is famous for its rich historical tapestry, vibrant culture, and spectacular seaside environment, providing an exceptional setting for those seeking a rewarding international career.

Moving to Greece opens the door to world-class dining, a warm and inviting local culture, and a superior lifestyle. We ensure your relocation to Greece is smooth and stress-free through our comprehensive support package, letting you focus on settling into your new home with ease.

How to Apply

Ready to advance your career as an Italian Speaking Customer Expert for Mercedes-Benz in Greece? We invite you to become part of our elite team. Simply click the Apply Now button to submit your details and begin your professional journey with Mercier Consultancy Group.