Italian Speaking Customer Expert for Car Sharing

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We specialize in sourcing professionals for high-impact roles, ensuring that every placement drives excellence and innovation within the international travel and mobility sectors.

Job Overview

We are currently seeking a dynamic individual for the Italian Speaking Customer Expert for Car Sharing position in Greece to support our prestigious travel industry partners. This is a unique opportunity to provide top-tier support in a rapidly evolving travel sector, while enjoying the unparalleled lifestyle offered by the best jobs in Greece.

Key Responsibilities

• Provide high-quality support to Italian-speaking travelers regarding flexible car-sharing mobility solutions.
• Assist customers with account management, booking inquiries, and real-time navigation of the travel mobility platform.
• Manage travel-related service disruptions with empathy and professional resolution techniques.
• Collaborate with international teams to ensure seamless service delivery within the modern travel ecosystem.
• Maintain detailed records of customer interactions to contribute to the ongoing improvement of travel mobility services.
• Ensure an exceptional customer experience that aligns with our client’s reputation for excellence in the travel industry.
• Stay updated on the latest trends and technical specifications of the car-sharing fleet to offer precise travel assistance.

Requirements

• Native or fluent Italian (spoken and written).
• Professional proficiency in English for inter-departmental communication.
• Valid EU passport (mandatory).
• Strong interest in the travel and mobility tech industry.
• Customer-centric mindset with excellent problem-solving abilities.
• Previous experience in travel, logistics, or customer service is considered a strong asset for these Italian-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training programs in modern travel tech.
• Private Health Insurance and additional benefits.
• Professional development paths and career advancement opportunities.
• And Much More...

Life in Greece

Embarking on your career with us means discovering the vibrant beauty of Greece. With its world-famous historical landmarks, breathtaking Mediterranean climate, and a social culture that embraces work-life balance, Greece provides an ideal backdrop for your professional and personal growth. Whether you are exploring the islands or enjoying the local coffee culture, life in Greece offers an enriching experience that is truly unmatched.

Beyond the sunny weather, moving to Greece allows you to immerse yourself in a world of world-class gastronomy and warm hospitality. Our comprehensive relocation package ensures your transition to Greece is smooth and stress-free, allowing you to settle in and start enjoying the high quality of life that this Mediterranean gem is famous for. Join our team and secure your future with one of the most exciting Italian Speaking Customer Expert for Car Sharing position in Greece openings available today.

How to Apply

If you are ready to elevate your career and join a world-class team in a stunning location, we invite you to apply now. Please submit your updated CV, and a member of our recruitment team will reach out to discuss your future with Mercier Consultancy Group.