Japanese Speaking Customer Agent - Fully Paid Relocation

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between high-calibre global talent and industry-leading organizations. Renowned for our expertise in international recruitment, we specialize in placing exceptional professionals within the Customer Support Services sector, helping them secure impactful roles that foster long-term career advancement.

Job Overview

We are currently scouting for a talented individual to fill the role of Japanese Speaking Customer Agent - Fully Paid Relocation in Greece. This role represents a unique opportunity for Ireland-based professionals to pivot their careers and embrace a life-changing experience by relocating to the sunny, historic landscape of Greece.

Key Responsibilities

• Deliver exceptional assistance to our clients in the Customer Support Services sector using phone, email, and live chat channels.
• Ensure all interactions are handled with precision and linguistic fluency in Japanese to maintain high customer satisfaction.
• Investigate and resolve complex user inquiries while providing clear, technical guidance.
• Maintain rigorous records of all customer queries in our centralized tracking system.
• Work alongside a multicultural team to spot market trends and enhance overall support strategies.
• Act as a brand ambassador, ensuring every customer enjoys a bespoke and high-quality service experience.
• Attend ongoing coaching workshops to remain at the forefront of company and industry developments.

Requirements

• Native or near-native fluency in Japanese, both written and verbal.
• Strong command of the English language.
• Prior experience in a Customer Support environment is highly advantageous.
• A proactive approach to problem-solving coupled with strong interpersonal abilities.
• Commitment to relocating to Athens for this Japanese Speaking Customer Agent - Fully Paid Relocation position in Greece.
• Possession of a valid EU passport, which is essential for legal employment in Greece.

What We Offer

• A highly competitive base salary.
• Financial security with 14 salaries paid annually.
• Regular performance-based bonuses to reward your hard work.
• Comprehensive, fully paid relocation assistance including flights, initial hotel stay, and transfers.
• Industry-leading, paid professional training programs.
• Robust private health coverage and additional corporate perks.
• The chance to join one of the most exciting job markets in Greece.

Life in Greece

Choosing to move to Greece means embracing an incredible Mediterranean lifestyle that blends ancient heritage with a modern, fast-paced urban environment. As you settle into your new career in Greece, you will have the chance to enjoy a wonderful climate, legendary gastronomy, and a welcoming culture. Athens serves as a vibrant epicentre for professionals who want to balance career growth with a rich social life.

Our dedicated team ensures your move to Greece is entirely smooth and supported. From exploring world-famous archaeological sites to relaxing on pristine beaches, you will find that living in Greece provides a perfect harmony between work and leisure. We invite you to make Greece your new base and start your next chapter with us.

How to Apply

If you are eager to advance your professional path with this Japanese Speaking Customer Agent - Fully Paid Relocation position in Greece, click the Apply Now button to share your details with our recruitment team at Mercier Consultancy Group. We are excited to support your transition and help you build your future in Europe.