German Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in dynamic, high-growth environments.

Job Overview

We are thrilled to announce an exclusive opening for a German Speaking Netflix Customer Experts position in Greece, designed for professionals who are passionate about the streaming industry. This role is a unique opportunity to join one of our most prestigious partners, offering a perfect blend of career development and life-changing international experience with our specialized German-speaking jobs portfolio.

Key Responsibilities

• Provide world-class customer support to subscribers of a leading global streaming platform.
• Troubleshoot technical issues related to streaming quality, account access, and device connectivity.
• Offer personalized content recommendations to enhance the viewer experience within the streaming industry.
• Maintain high levels of customer satisfaction by addressing inquiries with professionalism and empathy.
• Stay updated on the latest streaming technology trends to provide informed, accurate solutions.
• Collaborate with internal teams to ensure seamless service delivery across the German-speaking market.
• Effectively manage customer interactions across multiple channels, including chat, email, and phone.

Requirements

• Native or fluent German (spoken and written) is essential for this role.
• Valid EU passport or a valid work permit to legally work in Greece.
• Proficiency in English to ensure clear communication within a diverse, international team.
• Exceptional problem-solving skills and a passion for the digital media and streaming industry.
• Prior experience in customer support or similar roles is highly regarded.
• Availability to work in a rotating shift schedule to support global operations.

What We Offer

• Competitive Monthly Salary with 13th and 14th salaries paid annually.
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package, including flight tickets, private airport transfer, and initial hotel accommodation.
• Fully Paid Training programs to ensure your success in the streaming sector.
• Comprehensive Private Health Insurance and local benefits.
• Access to our exclusive network of jobs in Greece, providing long-term career stability.
• And Much More, including multicultural team events and professional growth opportunities.

Life in Greece

Living in Greece offers an unparalleled lifestyle, blending ancient history with a vibrant, modern Mediterranean culture. When you secure one of our German-speaking jobs in this stunning country, you will enjoy over 300 days of sunshine, breathtaking coastal landscapes, and a social atmosphere that is truly second to none. Life in Greece is defined by its relaxed pace, rich traditions, and the welcoming warmth of the local people.

Beyond the professional benefits, the quality of life in Greece is exceptional, featuring world-renowned Mediterranean cuisine and endless opportunities for island hopping and historical exploration. By joining our German Speaking Netflix Customer Experts position in Greece, you are choosing a career path that prioritizes both personal well-being and professional growth. Relocation to Greece is a transformative experience, and we are here to support your journey every step of the way.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in the sunny Mediterranean, we invite you to apply now. Join the Mercier Consultancy Group team today and take the first step toward a rewarding future. We look forward to receiving your application and welcoming you to your new life abroad!