German Speaking Customer, Tech, Sales and Digital Experts

About Mercier Consultancy Group

As a leading global agency specializing in business process outsourcing and talent acquisition, Mercier Consultancy Group serves as a bridge between high-achieving professionals and Europe’s most innovative enterprises. We take pride in guiding career-focused individuals toward success within the dynamic landscape of modern customer experience and support operations.

Job Overview

We are actively recruiting for the German Speaking Customer, Tech, Sales and Digital Experts role in Greece. This represents a unique opportunity for Bulgaria-based talent to elevate their career by relocating to Greece, where they will thrive in a high-energy, international business setting. We invite those eager to blend technical prowess with sales strategy to apply for this career-defining position in Greece.

Key Responsibilities

• Resolve client inquiries through various channels, including voice, digital messaging, and electronic mail, maintaining the highest standard of service.
• Apply technical diagnostic techniques to address product-related issues and ensure optimal user satisfaction.
• Proactively identify and execute on sales opportunities by promoting value-added digital tools to our existing client base.
• Document all user interactions with precision in our CRM environment to foster continuous improvement in service delivery.
• Work in synergy with diverse, global teams to consistently achieve and surpass KPIs and performance metrics.
• Operate as a specialized resource for complex software configurations and emerging digital technologies.
• Engage in continuous professional development sessions to maintain deep expertise in current support-sector best practices.

Requirements

• Proficiency in the German language (native or equivalent fluency) is a strict requirement.
• Must hold a valid EU passport to be eligible for this position.
• Background in sales, technical support, or customer-facing operations is considered a significant asset.
• High level of digital fluency with the ability to master new, intricate software ecosystems quickly.
• Strong interpersonal and problem-solving abilities, particularly in high-pressure scenarios.
• Full commitment to relocating to Greece to begin this exciting professional venture.

What We Offer

• Attractive, competitive monthly compensation packages.
• Guaranteed 13th and 14th salaries paid annually.
• Performance-driven financial bonuses for top-tier experts.
• Comprehensive relocation support including flights, airport transfers, and initial accommodation in Greece.
• Full-spectrum training to ensure you are fully prepared for your new role.
• Complete health insurance coverage.
• Additional employee benefits and incentives.

Life in Greece

Moving to Greece for this opportunity allows you to experience the famed Mediterranean way of life firsthand. Greece is highly regarded by international professionals for its stunning coastal vistas, rich historical heritage, and consistent year-round sunshine, creating a backdrop that is as inspiring as it is relaxing.

Beyond the professional growth, life in Greece offers a warm cultural embrace, characterized by world-renowned cuisine and legendary hospitality. By stepping into this German Speaking Customer, Tech, Sales and Digital Experts role, you gain the perfect harmony of meaningful professional advancement and an enjoyable, high-quality lifestyle within the vibrant environment of Greece.

How to Apply

If you are prepared to advance your career and embrace life in an iconic Mediterranean destination, please click the Apply Now button. We look forward to receiving your application and exploring how you can contribute to the Mercier Consultancy Group mission.