German Speaking Customer Service for a leading German insurance group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we take pride in placing exceptional professionals in career-defining roles across the continent.

Job Overview

We are currently seeking talented professionals for the German Speaking Customer Service for a leading German insurance group position in Greece. This is a unique opportunity to advance your career within the insurance sector while enjoying the Mediterranean lifestyle in one of Europe’s most vibrant cities.

Key Responsibilities

• Provide expert support to policyholders regarding their insurance products and coverage details.
• Efficiently handle inbound inquiries via phone, email, and chat within a professional insurance environment.
• Guide clients through complex insurance claims processes with empathy and accuracy.
• Maintain detailed and accurate records of customer interactions within the company’s internal insurance database.
• Collaborate with internal departments to resolve technical queries and policy adjustments promptly.
• Ensure high-quality service delivery that aligns with the premium standards of our insurance partners.
• Stay updated on evolving insurance regulations and company-specific policy changes.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Proven background in customer service or a strong desire to excel in the insurance industry.
• Exceptional communication skills and a customer-centric mindset.
• Ability to work effectively in an on-site, professional office environment in Athens.
• Digital literacy and the ability to navigate complex insurance software systems.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional Training.
• Comprehensive Health Insurance.
• And Much More, including career growth within the prestigious insurance sector.

Life in Greece

Choosing one of our German-speaking jobs means choosing a life of unparalleled quality. Greece offers an incredible fusion of ancient history, world-class nightlife, and breathtaking beaches, ensuring that your time outside of the office is as fulfilling as your career in Greece. You will enjoy a mild climate and a relaxed culture that makes living in Greece a truly rewarding experience.

Our full relocation support ensures your transition to Greece is seamless and stress-free. From the local cuisine to the friendly atmosphere, there is no better place to grow professionally than Greece. Apply for these top-tier jobs in Greece today and start your next chapter with us.

How to Apply

If you are ready to excel in a German Speaking Customer Service for a leading German insurance group position in Greece, we encourage you to click 'Apply Now' to submit your CV. Our team at Mercier Consultancy Group looks forward to reviewing your application and assisting you with your move. Best regards, the team at Mercier Consultancy Group.