German Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating life-changing career moves that blend professional growth with exceptional cultural experiences.

Job Overview

We are currently seeking talented professionals for the German Speaking Customer Experts for messaging app position in Greece. This is a unique opportunity to join a global leader in the social media industry, providing high-quality support while enjoying the vibrant lifestyle of Athens among our elite community of international professionals.

Key Responsibilities

• Provide world-class support for users of a leading social media messaging application via chat and email.
• Ensure high user satisfaction by resolving inquiries related to app functionality and account settings.
• Maintain the integrity and safety standards of the social media platform through diligent content review and moderation.
• Identify trends in user feedback to help improve the overall messaging app experience.
• Collaborate with cross-functional teams to escalate complex technical issues effectively.
• Foster a positive and helpful brand image within the competitive social media landscape.
• Achieve daily productivity and quality targets in a fast-paced, modern digital environment.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for Greece.
• A strong interest in social media platforms and digital messaging technologies.
• Excellent communication skills with a customer-centric mindset.
• Ability to work on-site in Athens, Greece, as part of an international team.
• Proficiency in English for corporate communication.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary) as per local law.
• Fully Paid Relocation Package (flight tickets, airport transfer, and hotel accommodation upon arrival).
• Monthly Performance Bonus for high achievers.
• Comprehensive Health Insurance and benefits package.
• Professional, fully paid training program to kickstart your career in Greece.
• Endless opportunities for career progression within the social media industry.

Life in Greece

Choosing one of our German-speaking jobs in Greece means choosing a lifestyle defined by sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where you can explore ancient landmarks on your weekends and enjoy the world-renowned local cuisine after a rewarding day of work. Finding jobs in Greece is not just about professional advancement; it is about immersing yourself in a welcoming culture that perfectly balances ambition with relaxation.

With our fully supported relocation process, moving to Greece becomes a seamless and exciting adventure. You will join a vibrant community of international expats, making it easy to build a new network in a beautiful country. Discover why so many professionals are choosing Greece for their career growth—embrace the Mediterranean sun and start your new chapter today.

How to Apply

If you are ready to take the next step in your career with the German Speaking Customer Experts for messaging app position in Greece, click 'Apply Now' to submit your application. A member of the recruitment team at Mercier Consultancy Group will be in touch to discuss this exciting opportunity with you.