German Speaking Customer Experts for Imperial Brands

About Mercier Consultancy Group

Mercier Consultancy Group serves as a leading link between ambitious professionals and global organizations. We specialize in identifying top-tier talent and placing them in rewarding career paths. Our mission is to facilitate seamless transitions for high-caliber individuals seeking to advance their careers through exceptional German-speaking opportunities throughout Europe.

Job Overview

We are currently hiring for the German Speaking Customer Experts for Imperial Brands role, offering a unique opportunity for Austria-based German speakers to relocate to Greece. This position allows you to represent an industry-leading consumer electronics brand while enjoying a remote-friendly work environment and the remarkable lifestyle that Greece provides.

Key Responsibilities

• Deliver high-level technical support and product advice for premium electronic devices.
• Resolve client inquiries efficiently via chat, email, and phone, maintaining a high standard of German language proficiency.
• Stay updated on all emerging consumer electronics innovations to provide accurate, helpful assistance.
• Foster strong brand relationships through professional engagement and customer-centric communication.
• Diagnose and solve software or hardware malfunctions with a focus on delivering a superior user experience.
• Log all case data precisely within our CRM to ensure quality control and operational growth.
• Work in tandem with global team members to handle complex technical scenarios within the electronics market.

Requirements

• Full professional proficiency in German is a strict requirement.
• You must possess a valid EU passport to facilitate your employment and relocation to Greece.
• A genuine interest in technology and high-end consumer electronics.
• Strong analytical capability and a proactive approach to solving customer issues.
• A poised, professional attitude capable of thriving in a fast-paced environment.
• Previous background in electronics-focused customer support is viewed as a significant asset.

What We Offer

• Competitive and attractive monthly salary.
• Complete, fully paid induction training tailored to the electronics sector.
• Comprehensive health insurance package.
• Full relocation support, including flight, airport transfer, and hotel accommodation.
• Performance-based bonuses to reward your hard work and achievements.
• Continuous professional development and a clear path for advancement in an international setting.

Life in Greece

Choosing to work in Greece is a commitment to a life of Mediterranean beauty, rich cultural heritage, and pleasant weather. By joining us in this role, you gain access to the country's stunning coastline and a welcoming, laid-back community that makes Greece one of the most sought-after work destinations in Europe.

Our dedicated relocation assistance ensures your move to Greece is seamless. Whether you are indulging in world-renowned cuisine or discovering the diverse regional history, relocating to Greece offers an ideal harmony between a demanding career in electronics and a fulfilling personal life enriched by a unique social landscape.

How to Apply

If you are eager to pursue the German Speaking Customer Experts for Imperial Brands opportunity in Greece, we invite you to submit your application immediately. Select Apply Now to collaborate with Mercier Consultancy Group and embark on an exciting professional journey. We look forward to reviewing your application!