German Speaking Customer Experts for Dyson

About Mercier Consultancy Group

At Mercier Consultancy Group, we excel at bridging the gap between exceptional talent and prestigious international organizations. Our recruitment experts are committed to facilitating smooth career moves, placing skilled professionals into highly coveted roles that utilize their native language skills within dynamic European markets.

Job Overview

We are currently identifying top-tier candidates for a German Speaking Customer Expert role representing Dyson in Greece. This is a unique opportunity for Switzerland-based German speakers to relocate and embrace a flexible, remote-working lifestyle from the Mediterranean climate of Greece, all while serving one of the world's most innovative technology brands.

Key Responsibilities

• Deliver premium support services for the high-end range of Dyson household and electronic technology.
• Provide expert assistance for client inquiries regarding Dyson’s sophisticated smart devices and engineering.
• Advise customers on technical specifications, routine upkeep, and effective troubleshooting.
• Ensure high levels of consumer satisfaction through polished and brand-consistent interactions.
• Oversee order fulfillment, warranty registration, and shipment status for the German-speaking market.
• Maintain comprehensive knowledge of the latest consumer tech developments to provide insightful advice.
• Log all client queries into the central CRM to maintain accurate account histories and service logs.

Requirements

• Fluency in German (native or equivalent proficiency) is essential.
• Strong command of English to facilitate coordination within our diverse international teams.
• Must possess a valid EU passport or the legal right to work within the target region.
• A genuine interest in high-tech consumer products and innovative hardware solutions.
• Proven analytical skills and a dedication to excellent customer experiences.
• Prior professional experience in a customer service or technical support capacity is viewed favorably.

What We Offer

• An attractive monthly salary package, enhanced by the payment of 13th and 14th salaries annually.
• Comprehensive, paid onboarding and training focused on Dyson's advanced technology suite.
• Full health insurance coverage provided during your residency in Greece.
• A complete relocation package, covering flights, arrival transfers, and initial lodging.
• Significant monthly performance bonuses for meeting and exceeding individual targets.
• The flexibility to perform your duties remotely from within Greece, balancing professional growth with a superior quality of life.
• Extensive career progression paths, networking prospects, and additional corporate benefits.

Life in Greece

Relocating to Greece allows you to immerse yourself in a culture renowned for its hospitality, rich historical heritage, and pleasant climate. As a leading hub for international talent, Greece offers an ideal mixture of bustling city life and scenic coastal retreats, providing the perfect environment for you to excel in your new position as a German Speaking Customer Expert for Dyson in Greece.

Beyond the immediate career rewards, living in Greece offers an enviable lifestyle, from Mediterranean culinary excellence to an active social landscape. Our dedicated relocation support ensures your move to Greece is seamless and efficient, allowing you to focus on your new role while enjoying a high quality of life in one of Europe’s most beautiful countries.

How to Apply

If you are eager to elevate your professional profile with a globally recognized brand and are ready to embark on a new chapter in Greece, we encourage you to start your application today. Please select 'Apply Now' to share your details with Mercier Consultancy Group; our recruitment specialists will promptly reach out to discuss your relocation and guide you through the next stages of the process.