German Speaking Customer Experts for Canon

About Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in global talent acquisition, connecting high-caliber professionals with prestigious roles in the Customer Support Services sector. Our mission is to facilitate seamless career transitions by matching motivated candidates with industry-leading organizations through our personalized recruitment strategies.

Job Overview

We are searching for dedicated professionals to join our team as German Speaking Customer Experts for Canon in Greece. This presents a unique opportunity for Bulgaria-based German speakers to relocate and build a career in the historic city of Athens while providing exceptional service for a world-renowned technology brand.

Key Responsibilities

• Provide top-tier technical support and advisory services to Canon clients across the DACH market.
• Efficiently handle diverse customer queries across multiple channels including chat, email, and telephony.
• Act as a product specialist, helping users navigate Canon’s advanced device ecosystem.
• Ensure high customer satisfaction scores by offering empathetic and technically accurate solutions.
• Work closely with your department to optimize support workflows and service excellence.
• Record all client communications with precision within our centralized CRM database.
• Represent the Canon brand with professionalism, strengthening our standing as a top-tier provider in Customer Support Services.

Requirements

• Native or near-native proficiency in German, both verbal and written.
• Possession of a valid EU passport is a strict requirement for this role.
• Strong interpersonal skills paired with a sincere interest in technology and client satisfaction.
• Resilience and the ability to operate effectively in the fast-moving atmosphere of modern Customer Support Services.
• Background in helpdesk support or service-oriented roles is highly desired.
• A keen desire to embark on an international career move via our comprehensive relocation program to Greece.

What We Offer

• Competitive remuneration package.
• Comprehensive, fully funded training program.
• Full medical insurance coverage.
• Complete relocation support (covering flights, airport transfers, and temporary accommodation).
• Performance-based monthly bonuses.
• Two additional annual salaries (guaranteed 13th and 14th-month pay).
• Dedicated relocation guidance from our consultants for every successful applicant joining our team in Greece.
• Various employee perks and incentives.

Life in Greece

Relocating to Greece provides the perfect blend of a thriving professional landscape and an enviable Mediterranean lifestyle. Known for its stunning coastal vistas and deep-rooted heritage, Greece offers an inviting atmosphere for expatriates, characterized by a favorable climate with sunshine year-round and an incredible culinary scene.

Our relocation experts handle every detail of your move, ensuring your transition to Greece is smooth and straightforward. From discovering local hidden gems to experiencing the vibrant energy of Athens, securing a position in Greece through Mercier Consultancy Group creates a rare balance between career advancement and a high-quality, fulfilling life in this beautiful country.

How to Apply

If you are eager to advance your professional journey as a German Speaking Customer Expert for Canon in Greece, please submit your updated CV by clicking the Apply button. The team at Mercier Consultancy Group looks forward to evaluating your qualifications and helping you begin this exciting new chapter in Greece.