German Speaking Customer Experts for Canon

About Mercier Consultancy Group

At Mercier Consultancy Group, we are recognized as a leading global recruitment agency specializing in the Customer Support Services sector. We are committed to fostering meaningful professional relationships, helping talented individuals secure impactful positions with industry-defining organizations worldwide.

Job Overview

We are currently identifying top-tier candidates for the German Speaking Customer Experts for Canon role in Greece. This represents a unique opportunity for Switzerland-based German speakers to transition into an exciting international career, joining a world-class support team situated in the heart of Athens.

Key Responsibilities

• Provide high-standard technical assistance and comprehensive support to Canon clients across the DACH market.
• Efficiently handle customer inquiries via digital channels, telephone, and chat platforms within the Customer Support Services field.
• Act as a product authority, offering troubleshooting expertise for Canon's cutting-edge technology lineup.
• Ensure exceptional customer outcomes by combining technical accuracy with a supportive and friendly demeanor.
• Partner with cross-functional teams to streamline service operations and improve internal performance.
• Maintain precise records of all client interactions within our integrated CRM databases.
• Consistently promote the Canon brand, reflecting our dedication to excellence in Customer Support Services.

Requirements

• Full professional proficiency in German, both verbal and written.
• Possession of a valid EU passport is a strict requirement.
• Strong interpersonal skills paired with a genuine interest in consumer technology and service excellence.
• Capability to thrive in the dynamic and fast-moving environment of professional Customer Support Services.
• Prior background in a helpdesk or customer service position is highly advantageous.
• A proactive mindset ready to embrace a new career journey through our Greece-based employment programs.

What We Offer

• Competitive base monthly salary.
• Comprehensive, fully paid induction and product training.
• Full medical insurance coverage.
• Complete relocation package, covering airfare, transfers, and hotel accommodation.
• Incentive-based monthly performance bonuses.
• Guaranteed 13th and 14th salaries annually.
• Dedicated relocation guidance provided by our specialists for those relocating to Greece for these specific roles.
• Additional employee perks and benefits.

Life in Greece

Relocating to Greece offers a spectacular lifestyle, blending iconic historical sites with a contemporary, relaxed Mediterranean atmosphere. As an emerging international business hub, Greece offers a welcoming environment for expatriates, characterized by stunning landscapes, world-class gastronomy, and a climate featuring over 300 days of annual sunshine.

Our all-inclusive relocation program ensures your move to Greece is simple and efficient. Whether you are eager to spend your weekends exploring the Aegean islands or enjoying the vibrant energy of Athens, working in Greece with Mercier Consultancy Group provides the perfect blend of professional advancement and life-changing personal experiences.

How to Apply

If you are prepared to advance your professional journey with this German Speaking Customer Experts for Canon vacancy in Greece, please click the Apply Now button to share your CV. The Mercier Consultancy Group recruitment team looks forward to reviewing your profile and helping you start your next international chapter.