German Speaking Customer Experts for Canon

About Mercier Consultancy Group

At Mercier Consultancy Group, we function as a leading international talent acquisition firm focused on pairing top-tier specialists with high-profile organizations in the customer support sector. We are dedicated to crafting bespoke professional pathways that bridge the gap between talented individuals and prestigious global brands.

Job Overview

We are currently scouting for top talent to fill the German Speaking Customer Experts for Canon vacancy in Greece. This presents a unique opportunity for Austria-based German speakers to secure a role within a premier support organization, providing world-class service while immersing themselves in the dynamic culture of Athens.

Key Responsibilities

• Offer sophisticated technical and general assistance to Canon users across the DACH market.
• Oversee client interactions via multi-channel support, including voice, digital correspondence, and chat.
• Deliver expert-level guidance and troubleshooting techniques for Canon’s advanced product line.
• Ensure high customer satisfaction ratings by handling queries with both empathy and technical accuracy.
• Engage with cross-functional teams to refine service standards and maintain operational fluidity.
• Accurately log all client communications within our centralized CRM infrastructure.
• Uphold the Canon brand excellence during every interaction, strengthening our standing in the global support services market.

Requirements

• Fluency in German (native or equivalent proficiency).
• Must possess a valid EU passport.
• Strong interpersonal skills and a genuine interest in tech-focused customer care.
• Ability to navigate the high-energy demands of a fast-paced professional support environment.
• Background in helpdesk or direct client-service roles is highly valued.
• Ready to embark on a transformative international career move through our Athens-based recruitment initiatives.

What We Offer

• Competitive compensation package.
• Comprehensive, fully paid onboarding and training.
• Full health coverage.
• Complete relocation assistance (including flights, transfers, and initial accommodation).
• Lucrative performance-based monthly incentives.
• Two additional annual salaries (13th and 14th months).
• Dedicated relocation support from our expert team for professionals moving to Greece.
• Plus many additional professional perks.

Life in Greece

Relocating to Greece provides an exceptional quality of life, blending historical significance with a contemporary Mediterranean lifestyle. As a rising commercial hub, Greece offers a welcoming environment for expatriates, characterized by stunning historic vistas, world-class gastronomy, and a climate that enjoys sunshine for most of the year.

We provide full relocation support to ensure your move to Greece is entirely seamless. Whether your interest lies in island hopping across the Aegean or enjoying the vibrant social scene in Athens, joining our team in Greece offers the perfect blend of career advancement and lifestyle fulfillment in a breathtaking location.

How to Apply

If you are prepared to advance your career with the German Speaking Customer Experts for Canon position in Greece, select Apply Now to forward your CV. The Mercier Consultancy Group recruitment team looks forward to evaluating your qualifications and facilitating your professional transition to Greece.