German Speaking Customer Experts for Canon

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a global bridge for high-caliber talent, specializing in talent acquisition within the customer experience sector. We are dedicated to crafting personalized career paths that align skilled professionals with influential international organizations.

Job Overview

We are currently scouting for top-tier German-speaking talent to fill the role of German Speaking Customer Experts for Canon in Greece. This presents a unique opportunity for Germany-based German speakers to relocate to Athens, combining a rewarding career in high-end support with the Mediterranean lifestyle.

Key Responsibilities

• Provide comprehensive technical and general support to our Canon client base across the DACH market.
• Manage diverse customer requests effectively through telephone, chat, and email channels.
• Act as a product specialist, offering technical guidance and troubleshooting for the full Canon product line.
• Ensure customer loyalty by addressing concerns with a blend of technical expertise and genuine care.
• Work closely with internal departments to streamline workflows and enhance the overall service experience.
• Keep precise, up-to-date records of all customer communications using our modern CRM tools.
• Champion the Canon brand identity through every interaction, upholding our gold standard in customer service delivery.

Requirements

• Fluency in German at a native or near-native level, both oral and written.
• Holding a valid EU passport is an essential prerequisite.
• Strong interpersonal skills and a genuine enthusiasm for tech support and customer-focused roles.
• The ability to maintain focus and quality while working in a fast-paced service environment.
• Previous experience in a customer-facing or contact center capacity is highly regarded.
• A proactive attitude toward moving to Greece to begin this exciting professional journey.

What We Offer

• Attractive remuneration package.
• Comprehensive, fully paid induction and training.
• Full health insurance coverage.
• Complete relocation support, including flight tickets, arrival transfers, and initial hotel accommodation.
• Lucrative performance-linked bonuses.
• Annual salary consisting of 14 payments (including 13th and 14th salaries).
• Dedicated relocation assistance provided by our specialists to ensure your move to Greece is seamless.
• Generous additional benefits and employee perks.

Life in Greece

Relocating to Greece allows you to experience a perfect blend of rich historical heritage and modern living. As an emerging international business hub, Greece offers a welcoming community, stunning coastal vistas, incredible gastronomy, and over 300 days of sunshine each year.

We take the hassle out of your move to Greece with our comprehensive support program. Whether you dream of weekend trips to the islands or enjoying the vibrant urban energy of Athens, we help you find the professional stability and personal adventure that Greece has to offer.

How to Apply

If you are prepared to advance your career with this German Speaking Customer Experts for Canon role in Greece, please proceed by clicking the apply button to send us your credentials. The team at Mercier Consultancy Group looks forward to assisting you on your path to this new international opportunity.