German Speaking Customer Expert for Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO and corporate staffing, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in a global environment.

Job Overview

We are currently recruiting for a prestigious German Speaking Customer Expert for Booking.com position in Greece, designed for individuals passionate about the travel industry. This role offers the unique opportunity to deliver excellence to global travelers while enjoying the Mediterranean lifestyle through one of the most sought-after German-speaking jobs in Europe.

Key Responsibilities

• Act as the primary point of contact for German-speaking customers navigating the Booking.com platform.
• Assist travelers with booking modifications, cancellations, and reservation inquiries with a focus on travel industry standards.
• Provide personalized support to guests and accommodation partners to ensure seamless travel experiences.
• Resolve complex issues regarding bookings, payments, and policy clarifications with high professional integrity.
• Contribute to the positive reputation of the brand by delivering exceptional, empathetic service at every interaction.
• Maintain accurate customer records and feedback loops to help improve global travel service standards.
• Collaborate with international teams to share insights and best practices within the travel support department.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport or eligibility to work in the European Union.
• Professional proficiency in English to collaborate within our international team.
• Strong passion for the travel industry and a customer-centric mindset.
• Previous experience in hospitality, tourism, or customer support is considered a significant advantage.
• Adaptability and a desire to embark on a new adventure through our Jobs in Greece program.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training program to kickstart your career in the travel sector.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Monthly Performance Bonus linked to your success as a German Speaking Customer Expert.
• A vibrant international work culture with ample growth opportunities.
• And Much More, including exclusive benefits for your life in Greece.

Life in Greece

Embarking on one of these German-speaking jobs means discovering the breathtaking beauty of Greece. With its legendary sunshine, iconic historic sites, and vibrant social culture, Greece offers a lifestyle that balances professional achievement with unparalleled leisure, making it a dream destination for expatriates worldwide.

We simplify your transition by handling your move from start to finish. When you secure a German Speaking Customer Expert for Booking.com position in Greece, you gain more than just a job; you gain the chance to immerse yourself in the world-famous Greek culinary scene, warm hospitality, and the incredible quality of life that makes Greece a top destination for professionals looking for Jobs in Greece.

How to Apply

If you are ready to elevate your career and join a dynamic, international team in a stunning Mediterranean setting, we invite you to Apply Now. Your next chapter awaits with Mercier Consultancy Group.