Nederlands Sprekende CX Specialist Scale-up

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, ensuring that every candidate finds their ideal role within the dynamic Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join a rapidly growing company as a Nederlands Sprekende CX Specialist Scale-up position in Greece. This is a unique opportunity to advance your career in the Customer Support Services sector while enjoying the Mediterranean lifestyle through our exclusive Dutch-speaking jobs program.

Key Responsibilities

• Deliver exceptional omnichannel support to high-value clients within the fast-paced Customer Support Services industry.
• Resolve complex inquiries with precision and empathy, ensuring high customer satisfaction scores.
• Collaborate with cross-functional teams to streamline CX processes within a growing scale-up environment.
• Maintain accurate customer records and documentation in line with company protocols.
• Identify trends in customer feedback to contribute to long-term service improvements.
• Represent the company brand professionally as a key point of contact for Dutch-speaking clients.
• Adapt quickly to evolving technical tools and support strategies in a high-growth business model.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in Customer Support Services or a similar client-facing role.
• Strong communication skills and a passion for problem-solving.
• Ability to thrive in a remote work setting while maintaining productivity standards.
• A proactive mindset suitable for a scale-up environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services industry.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embrace the vibrant culture and world-famous sunshine that make Jobs in Greece so desirable. From historical landmarks to breathtaking coastlines, living in Greece offers an unparalleled work-life balance that perfectly complements our premium Dutch-speaking jobs.

Beyond the career growth, Greece invites you to enjoy exquisite cuisine and a high quality of life. Whether you are exploring the bustling cities or relaxing on the islands, relocation to Greece provides a life-changing experience that we are proud to support through our comprehensive relocation package.

How to Apply

If you are ready to take the next step in your career with the Nederlands Sprekende CX Specialist Scale-up position in Greece, we encourage you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and assist you in starting this exciting new chapter.