Hebrew Speaking IT Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized business process solutions. We pride ourselves on connecting top-tier talent with world-class opportunities, consistently setting the gold standard for career development in the global technology sector.

Job Overview

We are currently seeking talented professionals for our Hebrew Speaking IT Customer Experts position in Greece, designed for individuals passionate about technology and customer success. This role offers a unique opportunity to grow your career within the Information Technology industry while enjoying the vibrant, professional environment of one of Europe’s leading tech hubs.

Key Responsibilities

• Provide high-level technical support and troubleshooting for hardware, software, and network-related inquiries.
• Communicate complex Information Technology solutions to clients via phone, email, and chat in Hebrew.
• Ensure high satisfaction levels by acting as the primary point of contact for technical problem resolution.
• Document all interactions within our ticketing systems to maintain accurate logs of IT infrastructure support.
• Collaborate with internal IT teams to escalate advanced technical issues and ensure timely resolution.
• Contribute to the ongoing development of internal IT knowledge bases and support documentation.
• Stay updated on the latest trends and tools within the Information Technology industry to enhance service delivery.

Requirements

• Native or fluent Hebrew (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Strong passion for the Information Technology sector with basic knowledge of IT troubleshooting.
• Exceptional communication and analytical problem-solving skills.
• Ability to relocate to Athens for this exciting position among our Hebrew-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Training programs to bolster your IT skills.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Greece.
• And Much More...

Life in Greece

Embarking on a career in Greece offers more than just a job; it is a gateway to a Mediterranean lifestyle characterized by sunshine, historic culture, and a welcoming atmosphere. Among the many jobs in Greece, this role allows you to balance a demanding career in the Information Technology sector with the relaxed, outdoor culture that Greece is world-renowned for.

Relocating to Athens provides an unparalleled quality of life, featuring world-class Mediterranean cuisine, affordable living, and proximity to stunning coastlines. When you secure one of our Hebrew-speaking jobs, you join a vibrant expat community where you can thrive professionally and personally while enjoying all the historical and social benefits of living in Greece.

How to Apply

If you are ready to advance your career as a Hebrew Speaking IT Customer Expert in one of the most exciting hubs in Europe, we encourage you to click Apply Now. Join the Mercier Consultancy Group team today and start your journey with us. We look forward to receiving your application.