Hebrew Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with exceptional career opportunities across the European BPO landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in the global Customer Support Services industry.

Job Overview

We are currently sourcing candidates for a prestigious Hebrew Speaking Customer Service Agent position in Greece, designed for individuals looking to advance their careers in a vibrant international environment. This is an outstanding opportunity to join one of the most dynamic companies in the Customer Support Services sector while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece programs.

Key Responsibilities

• Deliver high-quality assistance to customers via phone, email, and chat, ensuring excellence in every interaction within the Customer Support Services industry.
• Resolve complex inquiries with precision and empathy, maintaining the brand’s reputation for stellar service.
• Document customer interactions accurately in the CRM system to track trends and improve service standards.
• Collaborate with cross-functional teams to resolve technical or administrative issues effectively.
• Meet and exceed individual and team performance KPIs related to customer satisfaction and response time.
• Provide feedback to management on recurring customer concerns to help refine support protocols.
• Participate in ongoing training sessions to stay updated on service best practices and industry advancements.

Requirements

• Native or fluent Hebrew (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Excellent communication and interpersonal skills, essential for a successful career in Customer Support Services.
• Strong command of English to collaborate in our international office environment.
• Ability to work independently as well as within a dynamic, multicultural team.
• Problem-solving mindset with a passion for helping others.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services sector.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Greece.
• Attractive Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Choosing one of our Hebrew-speaking jobs means embracing a life of sun, history, and unparalleled hospitality. Living in Greece offers a unique blend of ancient heritage and modern, cosmopolitan living, where you can enjoy world-class beaches and a vibrant social scene. With its warm climate and welcoming culture, Greece provides the perfect backdrop for personal and professional growth.

Our comprehensive relocation package makes your transition to Greece seamless and stress-free. Whether you are savoring authentic Mediterranean cuisine or exploring the rich cultural tapestry that Greece is famous for, you will find that the quality of life is truly exceptional. Secure your future with this Hebrew Speaking Customer Service Agent position in Greece today.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we invite you to apply now. Simply click the link below to submit your application and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss your profile. We look forward to hearing from you!