Polish Speaking IT Technical Support Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across the European BPO and technology landscapes. We pride ourselves on facilitating career-defining opportunities for professionals seeking to advance their careers in competitive, high-growth industries like Information Technology.

Job Overview

We are currently sourcing exceptional candidates for the Polish Speaking IT Technical Support Experts position in Greece, an ideal role for tech-savvy individuals looking for an international challenge. This role offers the perfect blend of professional growth and Mediterranean living, making it one of the most sought-after Polish-speaking jobs in the industry today.

Key Responsibilities

• Provide high-level technical support for software and hardware issues, ensuring optimal performance for our global clients.
• Troubleshoot complex IT infrastructure queries via phone, email, and chat, maintaining a professional standard of service.
• Maintain detailed documentation of technical resolutions within our internal ticketing systems to ensure knowledge retention.
• Collaborate with cross-functional IT teams to escalate and resolve high-priority technical incidents effectively.
• Act as the primary point of contact for Polish-speaking clients, ensuring seamless technical communication and high customer satisfaction.
• Keep up-to-date with the latest Information Technology trends and product updates to provide accurate technical guidance.
• Contribute to internal knowledge base improvement by identifying recurring technical bottlenecks.

Requirements

• Native or fluent Polish (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Information Technology (IT) sector with a solid foundational understanding of operating systems and network protocols.
• Excellent communication skills, with a professional and patient approach to technical troubleshooting.
• Professional command of English to collaborate within our multinational team environment.
• Availability for relocation to Athens, Greece, to take on this exciting career opportunity.

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional IT Training.
• Comprehensive Health Insurance coverage.
• A vibrant, multicultural working environment in the heart of Athens.
• And Much More...

Life in Greece

Embracing jobs in Greece offers an unparalleled lifestyle, characterized by year-round sunshine, ancient history, and a modern, bustling urban culture. When you accept a role in this beautiful country, you are choosing a work-life balance that is difficult to find elsewhere. Living in Greece means enjoying coastal scenery, world-class nightlife, and the warm hospitality of the Mediterranean.

Beyond the professional advancement, moving to Greece provides an opportunity to experience an incredible culinary scene and a high quality of life. As one of our Polish Speaking IT Technical Support Experts, you will find that relocation to Greece is a transformative experience, offering personal growth and long-term career stability. Discover why so many professionals are choosing Greece as their next home and professional destination.

How to Apply

If you are ready to advance your IT career and thrive in a vibrant international setting, we encourage you to take the next step. Click "Apply Now" to submit your application for the Polish Speaking IT Technical Support Experts position in Greece. We look forward to reviewing your profile and helping you join the Mercier Consultancy Group team. Sincerely, The Recruitment Team at Mercier Consultancy Group.