Polish Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while navigating global opportunities with ease.

Job Overview

We are currently scouting for exceptional individuals to join our team as Polish Speaking Customer Experts for Dyson in Greece. This pivotal role within the Customer Support Services industry offers a unique blend of professional growth, international exposure, and the chance to represent a globally recognized, innovative brand.

Key Responsibilities

• Deliver world-class service as a Polish Speaking Customer Expert for Dyson, addressing inquiries via phone, email, and live chat.
• Provide expert product guidance and troubleshooting support within the fast-paced Customer Support Services sector.
• Maintain high levels of customer satisfaction by resolving technical or service-related issues with empathy and precision.
• Document all interactions accurately within the CRM to ensure a seamless service experience.
• Collaborate with international teams to share feedback and improve the overall Dyson customer journey.
• Achieve daily and monthly KPIs related to quality, efficiency, and performance excellence.
• Stay updated on the latest Dyson technology to provide informed and professional advice to customers.

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role.
• Valid EU passport is required for all candidates seeking jobs in Greece.
• Excellent communication skills and a passion for technology and Customer Support Services.
• Ability to navigate digital platforms and provide remote support efficiently.
• Strong problem-solving mindset and a positive, solution-oriented professional attitude.
• Willingness to relocate to Greece for this Polish-speaking job opportunity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to simplify your move to Greece.
• Monthly Performance Bonus to reward your commitment to quality service.
• 2 Extra Salaries Per Year (13th and 14th salary) as a standard benefit for jobs in Greece.
• And Much More, including vibrant office culture and career development opportunities.

Life in Greece

Embrace the Mediterranean lifestyle by securing one of the most rewarding Polish-speaking jobs currently available. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing a perfect backdrop for your career advancement. With 300 days of sunshine, the vibrant culture of Greece ensures that your time outside of the workplace is as fulfilling as your professional life.

Joining our team for the Polish Speaking Customer Experts for Dyson position in Greece means more than just a job; it is a lifestyle transition. Relocating to Greece is made seamless by our comprehensive support package, allowing you to focus on enjoying the world-renowned cuisine and local hospitality. We invite you to experience the warmth and opportunity that define working in Greece with Mercier Consultancy Group.

How to Apply

If you are ready to elevate your career and join a leading team in the Customer Support Services industry, we invite you to apply now. Take the first step toward your new adventure in Greece by submitting your updated CV today. We look forward to hearing from you. Best regards, the team at Mercier Consultancy Group.