French Speaking Customer Expert for Premium Coffee Machines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO and professional placement, we specialize in high-growth industries, ensuring our candidates secure positions that offer both career advancement and an exceptional international lifestyle.

Job Overview

We are currently sourcing candidates for a prestigious French Speaking Customer Expert for Premium Coffee Machines position in Greece, within the dynamic Food & Beverage industry. This unique role invites you to combine your passion for excellence in coffee culture with a high-end service career, providing bespoke support to an elite global clientele.

Key Responsibilities

• Serve as a brand ambassador for premium coffee machines, ensuring an unparalleled customer experience.
• Provide expert guidance to clients on machine operation, maintenance, and the art of fine coffee preparation.
• Handle inquiries via phone, email, and chat with a focus on quality and professionalism within the Food & Beverage sector.
• Troubleshoot technical issues with sophistication and efficiency to maintain brand loyalty.
• Participate in continuous training regarding new product lines and luxury consumer trends.
• Process orders and service requests with extreme attention to detail.
• Maintain high levels of customer satisfaction, cementing the brand’s reputation in the luxury market.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Strong command of English for internal communications.
• Valid EU passport (mandatory).
• A genuine interest in the premium Food & Beverage industry and luxury consumer goods.
• Exceptional communication skills with a refined, customer-centric approach.
• Ability to relocate to Greece for this exciting international career opportunity.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus included
• Fully Paid Training on premium product suites
• Health Insurance and comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, hotel provided by the company)
• Ongoing support from Mercier Consultancy Group to ensure a seamless transition for all French-speaking jobs in Greece
• And Much More...

Life in Greece

Embarking on a career path with our French Speaking Customer Expert for Premium Coffee Machines position in Greece means embracing a life of sun, history, and vibrant culture. Greece offers an incredible Mediterranean climate, where ancient heritage meets a modern, fast-paced international working environment. Choosing from the best jobs in Greece allows you to balance a professional career with an enviable quality of life.

Relocating to Greece is made easy through our comprehensive support, allowing you to settle in and explore the world-renowned culinary scene immediately. Whether you are enjoying the local Mediterranean diet or exploring the islands on your time off, life in Greece is an experience of a lifetime. Join our community of professionals and discover why Greece is the top destination for those seeking a rewarding career abroad.

How to Apply

If you are ready to elevate your career and join a premium team in a beautiful location, we invite you to apply now. Please submit your updated CV, and a member of the Mercier Consultancy Group recruitment team will reach out to discuss this exceptional opportunity. We look forward to guiding your next career move.