Finnish Speaking Jobs In Greece - Fully Paid Relocation Package

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge for elite talent seeking transformative roles within the global business process outsourcing and customer experience sectors. Our reputation is built on a personalized, high-touch methodology that guarantees our candidates not only find employment but also long-term professional development and meaningful career milestones.

Job Overview

We are currently scouting for exceptional Finnish-speaking talent to bolster our operations based in the Czech Republic. This position is ideal for service-oriented individuals eager to advance their careers within a thriving support hub while enjoying the rich culture and central location of the Czech Republic.

Key Responsibilities

• Manage incoming inquiries from Finnish-speaking users via live chat, email, and telephone support channels.
• Apply analytical problem-solving skills to ensure technical and general issues are resolved efficiently.
• Document all client interactions accurately within our internal database to uphold service excellence.
• Act as a brand ambassador, providing empathetic and tailored support that reflects our clients' high standards.
• Work in tandem with a diverse group of international colleagues to exchange support strategies and industry best practices.
• Strive to attain and surpass departmental quality metrics and performance indicators.
• Maintain a deep understanding of service guidelines and product knowledge to offer precise advice to customers.

Requirements

• Complete fluency in Finnish, both verbal and written, is a strict requirement.
• Strong command of English for seamless interaction in our multinational workplace.
• Possession of a valid EU passport is necessary.
• Prior background or a sincere motivation to develop a career in professional customer support.
• Superior interpersonal abilities and a natural drive to assist others.
• Capability to quickly learn and master new software systems and CRM tools.

What We Offer

• An attractive, highly competitive salary package.
• Full relocation support, including flight arrangements, transit assistance, and initial lodging.
• Two additional salary payments annually (13th and 14th months).
• Monthly incentives based on your performance and contribution.
• An intensive, fully compensated training program to prepare you for your new role.
• Extensive private medical insurance plan.
• Clear pathways for professional progression within the international support services arena.

Life in Czech Republic

Choosing to work here means immersing yourself in the heart of Europe. The Czech Republic is celebrated for its breathtaking gothic architecture, fairy-tale landscapes, and four distinct, beautiful seasons. Residents enjoy a highly affordable cost of living compared to much of Western Europe, combined with world-class beer culture, hearty traditional dishes like svíčková, and a bustling central European lifestyle that keeps you connected to the rest of the continent.

Beyond the generous compensation, relocating to the Czech Republic offers a high quality of life, balancing a modern work-life environment with historical charm. Our relocation experts ensure your transition is smooth, assisting with local integration so you can immediately begin enjoying the local cafes and community. Reach out to Mercier Consultancy Group today to launch your next career adventure.

How to Apply

If you are prepared to advance your professional journey in a new, exciting setting, we encourage you to submit your application immediately. Use the provided link to send us your details, and a dedicated recruiter from Mercier Consultancy Group will reach out to guide you through the next steps of your career progression.