Swedish Speaking Customer Experts for Singapore Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European aviation and service sectors. As a leader in human capital solutions, we pride ourselves on facilitating life-changing career moves that blend professional growth with an unmatched quality of life.

Job Overview

We are currently seeking dedicated professionals for the Swedish Speaking Customer Experts for Singapore Airlines position in Greece. This is a unique opportunity to represent a world-leading airline, providing high-end support to passengers while enjoying a vibrant expatriate life among the best jobs in Greece.

Key Responsibilities

• Deliver premium customer support to Singapore Airlines passengers via phone, email, and chat.
• Manage flight bookings, re-routings, and special service requests with meticulous attention to detail.
• Represent the prestigious brand identity of the aviation industry in every customer interaction.
• Resolve complex travel inquiries while maintaining the high standards expected of international aviation personnel.
• Collaborate with global ground teams to ensure a seamless end-to-end travel experience for passengers.
• Maintain comprehensive knowledge of airline policies, frequent flyer programs, and baggage protocols.
• Contribute to the positive reputation of the airlines/aviation sector through empathetic and professional communication.

Requirements

• Native or fluent Swedish (spoken and written).
• Valid EU passport (mandatory) to work within the European Union.
• Previous experience in aviation, travel, or high-end customer service is highly preferred.
• Strong proficiency in English for international communication and training purposes.
• Exceptional problem-solving skills and the ability to thrive in a fast-paced aviation environment.
• Availability to relocate to Athens for this exciting Swedish-speaking job.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs tailored for the aviation industry.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel provided).
• Monthly Performance Bonus to reward your commitment and excellence.
• 2 Extra Salaries Per Year (13th and 14th salary) as part of the Greek labor framework.
• Relocation support and seamless integration into local life in Greece.
• Career development opportunities within the prestigious Singapore Airlines project.

Life in Greece

Choosing one of our Swedish-speaking jobs means embracing the magnificent Mediterranean lifestyle that only Greece can offer. With over 300 days of sunshine a year, breathtaking ancient history, and a modern, cosmopolitan energy, Athens is the perfect destination for professionals seeking both career advancement and personal enrichment.

Living in Greece allows you to enjoy world-famous cuisine, vibrant nightlife, and proximity to stunning islands. Our fully paid relocation package makes transitioning to your new home in Greece effortless, ensuring you start your journey as a Customer Expert for Singapore Airlines with confidence and ease.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of the Mediterranean, we invite you to click the Apply Now button below. Mercier Consultancy Group is dedicated to your professional success—start your adventure today!