Swedish Speaking Consumer protection customer experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global insurance sector.

Job Overview

We are currently sourcing candidates for a prestigious Swedish Speaking Consumer protection customer experts position in Greece within the dynamic insurance industry. This role offers an exceptional opportunity for motivated individuals to provide expert guidance and consumer advocacy, all while enjoying the Mediterranean lifestyle through our comprehensive support for jobs in Greece.

Key Responsibilities

• Provide high-level assistance to policyholders regarding insurance coverage, claims, and consumer protection rights.
• Ensure all interactions comply with international insurance regulations and consumer protection laws.
• Analyze complex policy inquiries and provide accurate, empathetic solutions to Swedish-speaking clients.
• Act as the primary point of contact for resolving insurance-related disputes, ensuring fair and professional outcomes.
• Maintain detailed case records within the CRM to track consumer feedback and claim resolution progress.
• Collaborate with underwriting and claims departments to ensure seamless service delivery and consumer satisfaction.
• Continuously monitor industry updates to provide the most current insurance policy information to our clients.

Requirements

• Native or fluent Swedish (spoken and written) is strictly required for this Swedish-speaking job.
• Valid EU passport (mandatory).
• Previous experience in the insurance industry or customer protection/advocacy is highly desirable.
• Excellent communication skills with the ability to explain complex insurance terminology clearly.
• Strong problem-solving mindset and a commitment to maintaining professional integrity in all client interactions.
• Must be willing to relocate to Athens for this Swedish Speaking Consumer protection customer experts position in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus for high-achieving professionals.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new life in Greece.
• Fully Paid Training on insurance systems and local consumer laws.
• Comprehensive Health Insurance coverage.
• Access to professional development and a clear career growth path within the insurance industry.

Life in Greece

Living and working in Greece offers an unparalleled experience that blends rich history, vibrant modern culture, and over 300 days of sunshine per year. When you choose one of our Swedish-speaking jobs, you are not just accepting a role; you are choosing to immerse yourself in the world-famous Mediterranean lifestyle that makes Greece a top destination for expatriates.

Beyond the professional advantages, Greece provides an affordable and high quality of life. From the iconic cuisine to the stunning coastal landscapes, life in Greece is designed for those who appreciate both efficiency and relaxation. Let Mercier Consultancy Group handle your transition as you begin your new career journey in Greece.

How to Apply

If you are ready to take the next step in your career and join a leading team of insurance experts, we invite you to apply now. Please submit your CV, and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss your suitability for this exciting opportunity.