Bulgarian Speaking Customer, Tech, Sales and Digital Experts

About Mercier Consultancy Group

Mercier Consultancy Group serves as a global authority in recruitment and business process outsourcing. We specialize in matching ambitious professionals with high-impact roles, ensuring that our partners thrive within the competitive landscape of international customer engagement.

Job Overview

We are actively recruiting for a Bulgarian Speaking Customer, Tech, Sales and Digital Experts position based in Bulgaria. This opportunity is ideal for communication experts who value both long-term career stability and a unique European lifestyle. Join our team to experience a perfect synergy between professional growth and the rich cultural landscape of Bulgaria.

Key Responsibilities

• Manage high-quality support interactions across various digital, technical, and social platforms.
• Utilize your native Bulgarian fluency to provide technical insights and sales guidance that elevate the user experience.
• Resolve incoming client queries via voice, electronic mail, and real-time chat systems with precision.
• Proactively identify and capture sales leads and upselling opportunities to improve overall service revenue.
• Maintain comprehensive client databases and keep your knowledge base current with the latest market technologies.
• Work in tandem with global team members to refine and elevate our standards for service excellence.

Requirements

• Full professional fluency in Bulgarian is a key prerequisite for this vacancy.
• Strong command of the English language to effectively operate within our diverse international workspace.
• You must hold a valid EU passport to be eligible for this position.
• A natural aptitude for digital tools, software solutions, and sales methodologies.
• Outstanding interpersonal communication skills paired with an ability to solve problems efficiently.
• An interest in building a sustainable career path within the thriving professional sector in Bulgaria.

What We Offer

• Competitive base salary packages with frequent performance assessments.
• Performance-driven bonuses based on individual and team KPIs.
• Complete relocation support including flights, airport arrival assistance, and temporary hotel stays.
• In-depth, fully compensated training programs delivered by industry leaders.
• Robust health insurance coverage and a range of corporate social benefits.
• Clear pathways for internal promotion and professional development at leading firms.

Life in Bulgaria

Choosing to work in Bulgaria allows you to enjoy an incredible balance of a growing economy and a high quality of life. From the dramatic Balkan mountain ranges to the scenic Black Sea coast, you will find a landscape that is both beautiful and affordable. Residents enjoy a low cost of living, hearty and delicious local food, and a climate that offers the best of all four seasons, making your time outside of the office truly rewarding.

Beyond the career perks, living in Bulgaria provides a deep dive into rich traditions and a welcoming local community. Whether you are exploring ancient heritage sites or vibrant city hubs, your relocation will mark the beginning of a fresh, exciting chapter. Our consultants are fully committed to ensuring your relocation and integration process is seamless and successful.

How to Apply

Are you excited to advance your professional journey by taking on this Bulgarian Speaking Customer, Tech, Sales and Digital Experts role in Bulgaria? Click the "Apply Now" button to forward your application to the Mercier Consultancy Group hiring team. We look forward to connecting with you soon.