Romanian Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. With an unmatched reputation in the customer support services sector, we are committed to elevating careers by placing professionals in high-impact roles that offer long-term growth and international exposure.

Job Overview

We are currently searching for an exceptional professional to join our team in a Romanian Speaking Solutions Consultant position in Bulgaria. This role is perfect for a customer-focused communicator looking to advance their career within the dynamic landscape of international customer support services in the vibrant city of Sofia.

Key Responsibilities

• Act as the primary point of contact for Romanian-speaking clients, providing expert solutions within the customer support services framework.
• Manage high-volume inquiries via phone, email, and live chat, ensuring premium service standards are consistently met.
• Utilize your linguistic skills to resolve complex technical or administrative challenges, maintaining high customer satisfaction scores.
• Collaborate with cross-functional teams in Sofia to optimize support workflows and deliver exceptional brand experiences.
• Maintain detailed case documentation in our CRM system to track trends and contribute to service improvements.
• Proactively identify opportunities for upselling or service enhancement to better serve our Romanian client base.
• Participate in ongoing training sessions to remain an expert in company products and service protocols.

Requirements

• Native or fluent Romanian (spoken and written) is mandatory for this role.
• Valid EU passport or authorization to work in Bulgaria.
• Strong proficiency in English to collaborate within our multinational office environment.
• Proven experience in customer support services or a client-facing consultative role.
• Exceptional problem-solving abilities and a passion for helping others.
• Ability to relocate to Sofia for this on-site Romanian Speaking Solutions Consultant position in Bulgaria.

What We Offer

• Competitive Monthly Salary with regular reviews.
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless transition.
• Attractive Monthly Performance Bonus based on your dedication and results.
• The opportunity to join one of the most prestigious firms offering Romanian-speaking jobs in Bulgaria.
• Professional growth opportunities within a supportive international community.

Life in Bulgaria

Choosing to start your journey with one of our top-tier Romanian-speaking jobs means discovering the hidden gem of Europe. Bulgaria offers a perfect harmony of historic charm and modern city life, with Sofia providing a backdrop of stunning mountain ranges and a pleasant, sunny climate. Residents of Bulgaria enjoy a Mediterranean-adjacent lifestyle with a bustling social scene and rich cultural history that makes settling into a new country both exciting and rewarding.

Relocating to this region is a fantastic career move, as Bulgaria boasts a low cost of living coupled with high-quality amenities. When you accept a Romanian Speaking Solutions Consultant position in Bulgaria, you will find yourself in a city famous for its world-class gastronomy, vibrant nightlife, and welcoming community. Take the leap and discover why so many professionals are choosing to build their future here in the heart of the Balkans.

How to Apply

If you are ready to take the next step in your professional journey and explore the best jobs in Bulgaria, we encourage you to submit your application today. Click Apply Now to join the Mercier Consultancy Group team and secure your future in a rewarding, international environment. We look forward to hearing from you!