Norwegian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to thrive in the competitive Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join our team for a Norwegian Speaking Support Specialist position in Bulgaria. This role is perfect for those seeking one of the most exciting Norwegian-speaking jobs in Europe, providing an exceptional opportunity to jumpstart your career while enjoying the vibrant lifestyle found in Sofia.

Key Responsibilities

• Deliver high-quality customer service via phone, email, and chat to our Norwegian-speaking client base.
• Resolve technical inquiries and product-related concerns with professionalism and efficiency.
• Maintain detailed records of customer interactions within our Customer Support Services database.
• Collaborate with cross-functional teams to ensure consistent service standards are upheld.
• Act as a primary point of contact, building long-term trust and rapport with customers.
• Proactively identify opportunities for service improvement to enhance the overall customer journey.
• Meet and exceed performance targets and quality benchmarks set by the company.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• Excellent communication skills with a passion for the Customer Support Services industry.
• Strong problem-solving abilities and a positive, customer-oriented mindset.
• Previous experience in a contact center or service-oriented environment is considered an advantage.
• Willingness to relocate to Sofia for this rewarding Norwegian Speaking Support Specialist position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success.
• Comprehensive Health Insurance and benefits package.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
• Attractive Monthly Performance Bonus to reward your hard work and dedication.
• Modern, inclusive, and professional work environment.
• Opportunities for career growth among the best jobs in Bulgaria.

Life in Bulgaria

Choosing one of our Norwegian-speaking jobs means embracing the vibrant culture and scenic beauty of Bulgaria. Sofia is a rapidly developing European capital that offers a unique blend of historical architecture and modern urban convenience, ensuring you will enjoy a high quality of life while working in Bulgaria.

With a low cost of living, an incredible food scene, and a welcoming community, Bulgaria is the perfect destination for expatriates. Our relocation package ensures a smooth transition, allowing you to settle into your new home in Bulgaria with confidence as you pursue this exciting Norwegian Speaking Support Specialist position in Bulgaria.

How to Apply

Are you ready to take the next step in your career with a leading firm? We invite you to apply now to join our team in Sofia and explore the various Norwegian-speaking jobs we have available. We look forward to receiving your application and helping you secure your future in the Customer Support Services industry. Best regards, the team at Mercier Consultancy Group.