Icelandic Speaking Customer Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading corporations across Europe. We specialize in facilitating seamless career transitions, ensuring our candidates find the perfect role while exploring exciting new global opportunities.

Job Overview

We are currently seeking a motivated professional for an Icelandic Speaking Customer Agent position in Greece. This is a unique opportunity to launch a career in the dynamic social media industry, providing world-class support while enjoying a high quality of life in one of Europe’s most vibrant capitals.

Key Responsibilities

• Provide high-quality customer support for a leading global social media platform.
• Assist users with account inquiries, content moderation, and technical navigation via chat, email, and social media channels.
• Ensure all interactions maintain the high standards of the social media brand’s community guidelines.
• Collaborate with cross-functional teams to resolve complex user issues effectively.
• Stay updated on the latest social media trends and platform feature releases.
• Maintain accurate records of customer interactions within the internal support database.
• Contribute to the positive reputation of the platform through empathetic and professional communication.

Requirements

• Native or fluent Icelandic (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong proficiency in English to navigate international team environments.
• Passion for social media trends and digital communication.
• Excellent problem-solving skills and a customer-centric mindset.
• Ability to thrive in an on-site office environment in Athens.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus
• Fully Paid Training programs
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package (including flight, airport transfer, and hotel accommodation)
• Opportunities for career growth within the social media sector
• And Much More...

Life in Greece

Living and working in Greece offers an unparalleled experience, where ancient history meets a modern, sun-drenched lifestyle. When you secure one of our Icelandic-speaking jobs, you are not just taking a position; you are embracing a culture known for its Mediterranean climate, world-class cuisine, and welcoming community. Thousands of international professionals choose to relocate to Greece for its perfect balance between a fast-paced career and a relaxed, sunny lifestyle.

Our premium relocation support ensures your move to Greece is entirely stress-free. Whether you are enjoying the vibrant nightlife of Athens or exploring the nearby coast on your weekends off, life in Greece provides a quality of living that is hard to match. Join the growing community of professionals who have found success with our Icelandic Speaking Customer Agent position in Greece and start your new chapter today.

How to Apply

If you are ready to elevate your career with one of the most exciting Icelandic-speaking jobs on the market, we invite you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and assist you in beginning your journey in beautiful Athens. We look forward to hearing from you!