Portuguese Speaking Digital Trust and Safety Analyst

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while facilitating seamless international transitions.

Job Overview

We are currently sourcing exceptional talent for a Portuguese Speaking Digital Trust and Safety Analyst position in Bulgaria, supporting a major player in the social media industry. This critical role ensures that online communities remain safe and engaging, making it one of the most sought-after Portuguese-speaking jobs in the current market.

Key Responsibilities

• Monitor and moderate user-generated content on social media platforms to ensure compliance with community standards.
• Analyze complex reports of policy violations, including harassment, misinformation, and prohibited content, with high accuracy.
• Collaborate with international teams to refine safety protocols within the social media ecosystem.
• Maintain a high level of operational excellence to protect user experience and brand integrity.
• Provide detailed feedback on content trends to improve automated moderation tools and reporting processes.
• Handle sensitive information with the highest degree of confidentiality and emotional resilience.
• Stay updated on evolving digital safety regulations and social media trends to adapt to new moderation requirements.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate relocation for our Portuguese-speaking jobs.
• Strong interest in the social media industry and digital community safety.
• Excellent analytical skills with the ability to interpret complex policies in a fast-paced environment.
• Proven ability to work on-site in Sofia, Bulgaria, as part of a dynamic, multicultural team.
• High level of professional maturity and a proactive approach to problem-solving.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for your move to Sofia.
• Monthly Performance Bonus linked to your professional excellence.
• Career development opportunities within a leading global firm.
• And Much More...

Life in Bulgaria

Living and working in Bulgaria offers a unique blend of historical charm and modern urban living. As one of the most exciting hubs for jobs in Bulgaria, Sofia boasts a vibrant nightlife, historic architecture, and a temperate climate that makes it an inviting destination for professionals from across the globe. Bulgaria provides a high quality of life with a low cost of living, ensuring you enjoy the best of European culture.

Beyond the career growth, moving to Bulgaria opens the door to a world-class culinary scene and easy travel access to the Balkan region and beyond. Choosing this Portuguese Speaking Digital Trust and Safety Analyst position in Bulgaria means joining an inclusive, welcoming community where expats thrive. We handle the logistics so you can focus on building a successful future in beautiful Bulgaria.

How to Apply

If you are ready to launch your career in the social media industry with this exciting opportunity, we encourage you to click Apply Now. Join our team at Mercier Consultancy Group and start your new journey today. We look forward to receiving your application!