Spanish Speaking Customer Experts for Messaging App

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading brands across Europe. We pride ourselves on excellence, providing bespoke career pathways for professionals seeking high-impact roles in the global BPO and technology sectors.

Job Overview

We are currently recruiting for the Spanish Speaking Customer Experts for Messaging App position in Greece to support a global leader in the consumer electronics industry. This is an exceptional opportunity for communication-savvy professionals to build a career while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece initiative.

Key Responsibilities

• Provide high-quality technical and product support for consumer electronics users via chat and messaging platforms.
• Troubleshoot device issues, providing clear and concise technical guidance in Spanish.
• Maintain a deep knowledge of the latest consumer electronics releases to ensure accurate customer advisory.
• Manage customer inquiries regarding warranty, device repairs, and product compatibility with professional empathy.
• Utilize internal CRM tools to document interactions and escalate complex consumer electronics hardware or software issues.
• Ensure that every interaction maintains the premium service standards expected by our global tech clients.
• Meet individual and team key performance indicators (KPIs) related to customer satisfaction and response time.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for consumer electronics and modern mobile technology.
• Proven customer service experience, ideally within a technical or fast-paced support environment.
• Excellent written communication skills with the ability to simplify technical jargon for the average user.
• Comfortable working in a remote-based role within Greece, maintaining high standards of digital connectivity and productivity.

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
• Comprehensive Private Health Insurance coverage.
• Fully Paid Training on the latest consumer electronics products.
• Opportunities for growth within one of the most sought-after Spanish-speaking jobs in the region.

Life in Greece

Embark on an incredible professional journey by securing one of our Spanish-speaking jobs in Greece. Beyond the desk, you will find yourself immersed in a culture defined by golden sunsets, historic landscapes, and a world-renowned climate that makes Greece a top destination for expatriates. Living in Greece offers a unique balance of career advancement and personal rejuvenation.

Our full relocation package ensures that your transition to life in Greece is seamless and stress-free. Whether you are indulging in local Mediterranean cuisine or exploring the vibrant coastal life, Greece provides an unparalleled quality of life. Joining the Spanish Speaking Customer Experts for Messaging App position in Greece is your ticket to a Mediterranean lifestyle matched with a world-class professional trajectory.

How to Apply

Are you ready to elevate your career with a global industry leader? If you are a Spanish speaker looking for a life-changing experience through professional jobs in Greece, we encourage you to click Apply Now to start your application process with the Mercier Consultancy Group. Our dedicated recruitment team looks forward to reviewing your credentials.