Spanish Speaking Customer Service Agent for Insurance

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm and a leader in European BPO recruitment, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals seeking high-impact careers abroad, including premium Spanish-speaking jobs in some of the continent's most vibrant locations.

Job Overview

We are currently looking for a talented professional to join our team for a Spanish Speaking Customer Service Agent for Insurance position in Greece. This role offers a unique opportunity to build a career in the insurance industry while enjoying a high quality of life in one of Europe’s most beautiful destinations, supported by our full relocation assistance.

Key Responsibilities

• Provide high-quality support to Spanish-speaking policyholders regarding their insurance plans and coverage details.
• Manage and resolve complex insurance inquiries via phone, email, and live chat with professionalism and empathy.
• Maintain accurate records of client interactions within the internal insurance database systems.
• Advise clients on various insurance product options, claims processes, and policy updates.
• Collaborate with internal departments to ensure efficient processing of insurance documentation and urgent requests.
• Uphold the highest standards of data security and regulatory compliance within the insurance sector.
• Participate in ongoing training to stay updated on the latest insurance product developments and service protocols.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece is required.
• Previous experience in customer service, ideally within the insurance or financial services industry.
• Strong communication skills and a customer-centric mindset when dealing with sensitive insurance matters.
• Proficiency in English to ensure effective communication with the global support team.
• Willingness to relocate to Greece and embrace a new cultural environment.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation)
• Fully Paid Comprehensive Training on insurance products and systems
• Private Health Insurance coverage
• Career development and advancement opportunities within the insurance sector
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece means choosing an unparalleled lifestyle defined by Mediterranean sunshine, historic culture, and welcoming people. Greece is world-renowned for its stunning coastline and archaeological treasures, making it the perfect backdrop for your professional journey while you explore all that Greece has to offer.

Beyond the professional benefits, living in Greece provides an affordable and high quality of life. From enjoying Mediterranean cuisine to relaxing on world-class beaches, relocating to Greece offers a unique chance to balance your career with a thriving personal life. We invite you to experience the exceptional standard of living that only Greece can provide.

How to Apply

If you are ready to advance your career in the insurance industry and take on a new challenge abroad, we invite you to join our team. Click "Apply Now" to submit your application for the Spanish Speaking Customer Service Agent for Insurance position in Greece and start your journey with Mercier Consultancy Group today.