Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with industry-leading corporations across Europe. We specialize in BPO and customer support services, ensuring a seamless recruitment experience for professionals seeking rewarding career opportunities abroad.

Job Overview

We are currently seeking a motivated individual for a Danish Speaking Customer Support Specialist position in Greece. This role offers an exceptional opportunity to join a dynamic team in the customer support services sector while enjoying the vibrant lifestyle that only jobs in Greece can provide.

Key Responsibilities

• Deliver professional and empathetic support to customers via email, chat, and phone.
• Provide expert advice to customers regarding product and appliance usage.
• Resolve customer complaints with a focus on service excellence and brand loyalty.
• Process customer orders, returns, and refunds accurately within the CRM system.
• Maintain high standards of service within the competitive customer support services industry.
• Collaborate with internal teams to escalate complex issues and ensure timely resolutions.
• Update customer accounts with precision and maintain detailed records of interactions.

Requirements

• Fluency in Danish
• Communication skills in English
• Comfortable with basic technology tools
• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Danish-speaking jobs means stepping into a world where ancient history meets a modern, Mediterranean way of life. Greece is renowned for its sun-drenched climate, vibrant culture, and friendly locals, making it an ideal destination for professionals looking to enhance their quality of life. Whether you are exploring the historic streets of Thessaloniki or enjoying the coastal beauty of Greece, you will find an enriching environment that perfectly balances professional growth with personal adventure.

Relocating to Greece is made easy through our comprehensive support services, allowing you to focus on your new career while discovering the world-class culinary scene and relaxed pace of life. Join the growing community of international professionals in Greece and take advantage of this unique opportunity to advance your career in the customer support services industry while living in one of the most beautiful countries in the world.

How to Apply

If you are ready to take the next step in your career with this Danish Speaking Customer Support Specialist position in Greece, we encourage you to apply now and join our prestigious network. We look forward to reviewing your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group