German Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we specialize in facilitating career-defining opportunities that bridge global professionals with prestigious companies seeking excellence.

Job Overview

We are currently seeking talented professionals for a German Speaking Customer Service Representative position in Greece to support a premier Swiss telecommunications provider. This role is an excellent opportunity for those looking for rewarding German-speaking jobs within the high-growth telecommunications sector while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide high-quality customer support for a leading telecommunications provider via phone and digital channels.
• Assist customers with inquiries regarding mobile subscriptions and fiber-optic internet services.
• Resolve complex billing and account-related questions with accuracy and professional care.
• Deliver effective technical support to ensure seamless telecommunications connectivity for our users.
• Maintain a customer-first approach, ensuring a premium experience in every interaction.
• Identify and promote relevant telecommunications offers and upgrades to meet customer needs.
• Collaborate within a multicultural, professional environment to meet performance KPIs.

Requirements

• Fluency in German
• Good command of English
• Strong communication skills
• Problem-solving skills
• Computer literacy
• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled quality of life, blending historic culture with a vibrant, modern social scene. Greece is famous for its mild climate, stunning coastline, and a welcoming atmosphere that makes every newcomer feel right at home under the Mediterranean sun.

Beyond the professional growth found in this German Speaking Customer Service Representative position in Greece, you will enjoy world-class Mediterranean cuisine and a relaxed lifestyle. With our dedicated relocation support, moving to Greece is a seamless transition, allowing you to fully embrace the rich history and beautiful landscapes that make Greece one of the most desirable destinations for international professionals.

How to Apply

If you are ready to elevate your career and experience life in one of Europe's most beautiful capitals, we invite you to take the next step. Click the 'Apply Now' button to submit your application and join our team in Athens. We look forward to receiving your profile.

Sincerely,
The Recruitment Team at Mercier Consultancy Group