Hindi Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with world-leading organizations in the outsourcing and BPO industry. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while helping our global partners scale their operations effectively.

Job Overview

We are currently seeking a motivated Hindi Speaking Customer Support and Digital Expert to join a dynamic team in the vibrant BPO sector in Athens. This Hindi Speaking Customer Support and Digital Expert position in Greece offers a unique opportunity to provide high-level support for global brands while enjoying the cultural and professional benefits of one of Europe's most exciting hubs for English-speaking jobs.

Key Responsibilities

• Deliver exceptional customer care and digital support for global clients across various BPO channels.
• Manage high-volume customer interactions, ensuring quality standards and brand guidelines are consistently met.
• Perform detailed data analysis to provide actionable insights for process improvement.
• Engage in content moderation and digital trust tasks to maintain platform integrity.
• Support business development initiatives through effective communication and lead coordination.
• Provide technical guidance and troubleshooting assistance to users in your native language.
• Collaborate with cross-functional teams to resolve complex customer inquiries in an efficient manner.

Requirements

• Native or fluent English (spoken and written)
• Fluency in Hindi
• Very good command of English
• Strong communication and interpersonal skills
• Analytical thinking
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through jobs in Greece means enjoying a Mediterranean lifestyle where history meets modernity. Greece is world-renowned for its sunny weather, vibrant coastal scenery, and a culture that values hospitality and a balanced work-life environment, making it a premier destination for those seeking English-speaking jobs.

Beyond the professional advantages, living in Greece allows you to immerse yourself in world-class culinary experiences and a rich historical heritage. Whether you are looking to advance your career in the BPO industry or explore the Aegean coast, choosing this Hindi Speaking Customer Support and Digital Expert position in Greece ensures a high quality of life in one of Europe’s most beautiful countries.

How to Apply

If you are ready to take the next step in your career with Mercier Consultancy Group, we invite you to submit your application today. Click 'Apply Now' to join our team of professionals and start your journey in the outsourcing industry. We look forward to hearing from you.