Italian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-leading organizations in the BPO and service sectors. We pride ourselves on providing bespoke career solutions for professionals seeking exceptional Italian-speaking jobs within high-growth international environments.

Job Overview

We are currently seeking a dynamic professional for the Italian Speaking Customer Support Specialist position in Greece to represent a world-leading luxury vehicle manufacturer. This role in the Customer Support Services industry focuses on providing white-glove assistance to an international clientele, ensuring that every driver receives the premium support they expect from a luxury brand.

Key Responsibilities

• Deliver expert, personalized assistance to customers regarding vehicle maintenance and servicing protocols.
• Manage inquiries related to advanced vehicle connectivity and smart-car features with technical precision.
• Maintain the brand’s reputation for excellence by adhering to high customer satisfaction standards in every interaction.
• Navigate complex database systems to provide accurate, real-time information to Italian-speaking owners.
• Collaborate within a high-performing team to streamline communication and resolve technical queries efficiently.
• Utilize multi-channel communication to foster long-term loyalty for this iconic automotive luxury brand.

Requirements

• Fluency in Italian (C1)
• Good command of English (B2)
• Customer-oriented mindset
• Computer literacy
• Familiarity with Android and iOS applications
• Excellent verbal and written communication skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our open jobs in Greece means embracing a lifestyle where ancient history meets modern coastal living. You will enjoy a climate that offers nearly year-round sunshine, allowing you to explore the stunning beaches, vibrant urban centers, and the renowned Mediterranean culture that makes Greece a top destination for international professionals.

Beyond the professional growth, life in Greece offers an unparalleled quality of life, featuring world-famous gastronomy and a welcoming social atmosphere. With our comprehensive relocation support, moving to Greece is a seamless transition, allowing you to focus on building your career while enjoying the beautiful Aegean surroundings.

How to Apply

If you are ready to take the next step in your career and join a prestigious team in a vibrant Mediterranean hub, click "Apply Now" to submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.