German Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We pride ourselves on facilitating career-defining opportunities through our expertise in navigating the global job market.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Support Specialist position in Greece within the prestigious automotive industry. This is a unique opportunity to provide high-end service for a luxury automotive brand, ensuring excellence in every driver interaction while enjoying the vibrant lifestyle that comes with finding one of the best German-speaking jobs in Europe.

Key Responsibilities

• Act as a primary brand ambassador for a leading luxury automotive manufacturer.
• Manage high-quality inquiries regarding vehicle ownership and premium service standards.
• Coordinate and schedule maintenance appointments for owners through digital interface platforms.
• Provide technical support regarding connected vehicle services and integrated mobile applications.
• Handle customer feedback and complaints with empathy and professional resolution strategies.
• Efficiently manage emergency roadside assistance requests, ensuring driver safety and satisfaction.
• Utilize internal CRM systems to maintain accurate logs of interactions and automotive service history.

Requirements

• German fluency (C1)
• English (B2)
• Computer literacy
• Strong communication skills
• Customer-oriented mindset
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of these available jobs in Greece offers more than just professional growth; it provides a gateway to a Mediterranean lifestyle defined by sunshine, ancient history, and world-renowned hospitality. Living in Greece allows you to experience a unique blend of modern urban living and idyllic coastal beauty, making it one of the most attractive destinations for professionals seeking a change of scenery.

When you accept this position, you become part of an elite community of international workers who have chosen to elevate their quality of life. From the iconic culinary scene to the relaxing pace of life, Greece offers an unparalleled environment to work, unwind, and explore. Our dedicated relocation support ensures your move to Greece is seamless, allowing you to focus on your new automotive career from day one.

How to Apply

If you are ready to accelerate your career in the automotive sector with a top-tier role in the Mediterranean, we invite you to take the next step. Click "Apply Now" to submit your application and join the Mercier Consultancy Group network today. We look forward to reviewing your profile.