Catalan Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. With a commitment to excellence and professional growth, we empower candidates to secure high-impact roles within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking motivated individuals to join our team for a Catalan Speaking Customer Support Specialist position in Greece, supporting a world-class video streaming service. This is one of the most sought-after Catalan-speaking jobs, offering a unique chance to provide premium assistance to users while building your career in the international Customer Support Services industry.

Key Responsibilities

• Deliver exceptional support to subscribers of a leading global video streaming platform via chat and phone.
• Address and resolve technical, content-related, and billing inquiries with professional precision.
• Maintain high levels of customer satisfaction by providing accurate and timely solutions.
• Stay updated on platform features and troubleshooting techniques to ensure high-quality service standards.
• Collaborate within a diverse, multinational environment to share best practices in the Customer Support Services sector.
• Utilize digital tools to document interactions and escalate complex technical issues when necessary.
• Contribute to the success of the team by meeting key performance indicators and quality targets.

Requirements

• Excellent Catalan skills
• English B2+ level
• Communication skills
• Problem-solving skills
• Strong interest in pursuing one of our Catalan-speaking jobs in Greece.
• Tech-savvy mindset with the ability to navigate multiple digital support systems.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through our Catalan Speaking Customer Support Specialist position in Greece means embracing a life filled with sunshine, rich history, and a vibrant social culture. Greece offers a Mediterranean lifestyle like no other, where you can balance your professional ambitions in the Customer Support Services industry with a relaxing seaside atmosphere and world-famous hospitality.

Living in Greece provides an unparalleled quality of life, featuring exquisite cuisine, historical landmarks, and a welcoming expat community. With our full relocation support, moving to Greece is a seamless experience, allowing you to focus on your new role and enjoy everything this beautiful country has to offer. Join us and discover why so many professionals choose to build their future in Greece.

How to Apply

If you are ready to launch your career with one of the premier Catalan-speaking jobs in Europe, we encourage you to apply now. Click the link below to submit your application, and a member of the Mercier Consultancy Group team will reach out to discuss your next steps.