French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-impact roles within the Customer Support Services sector. We specialize in facilitating seamless career transitions for professionals seeking to elevate their careers through prestigious opportunities across Europe.

Job Overview

We are currently recruiting for a French Speaking Customer Support Specialist position in Greece, focusing on a specialized device protection project. This role is ideal for individuals eager to secure one of the top French-speaking jobs, providing world-class support while residing in the vibrant city of Athens.

Key Responsibilities

• Deliver professional and empathetic support to French-speaking customers regarding device protection services.
• Efficiently navigate CRM platforms and various software systems to track and resolve customer inquiries.
• Ensure all service interactions adhere to strict industry compliance and regulatory requirements.
• Apply a solution-oriented approach to troubleshoot technical and account-related concerns.
• Maintain high quality standards while managing multiple customer cases simultaneously.
• Contribute to the excellence of our Customer Support Services operations through proactive communication.
• Collaborate with international team members to share best practices and enhance service delivery.

Requirements

• Native or fluent French (spoken and written)
• Excellent French and good English language skills
• Problem-solving mindset
• Comfort working across multiple systems
• Familiarity with regulatory environments

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled lifestyle. Greece is world-renowned for its sunny climate, rich historical heritage, and an enviable Mediterranean pace of life that balances professional growth with deep personal well-being.

By joining our team in Athens, you will enjoy a high quality of life, access to incredible local gastronomy, and a welcoming international community. Relocating to Greece is made stress-free with our dedicated support, ensuring your move to this beautiful Mediterranean hub is as smooth as possible.

How to Apply

If you are ready to take the next step in your career and join a leading team for this French Speaking Customer Support Specialist position in Greece, please click Apply Now. We look forward to reviewing your application and welcoming you to the Mercier Consultancy Group network.