Norwegian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier global talent with elite multinational organizations within the Customer Support Services sector. We pride ourselves on delivering bespoke career opportunities that empower professionals to excel in international environments while providing unparalleled support throughout the recruitment journey.

Job Overview

We are currently seeking a dedicated individual to fill the Norwegian Speaking Customer Support Specialist position in Greece, designed for those who thrive in fast-paced Customer Support Services environments. This hybrid role invites you to combine your linguistic expertise with technical finesse, offering a unique opportunity to grow your career while enjoying the sun-drenched lifestyle of Athens through our comprehensive support programs.

Key Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, managing high-volume product inquiries with professionalism.
• Provide expert technical support across multiple channels, including phone, email, and live messaging platforms.
• Manage end-to-end warranty and repair requests, ensuring compliance with company protocols and high customer satisfaction standards.
• Document all interactions within the CRM system to maintain accurate records for quality assurance purposes.
• Collaborate with cross-functional teams to resolve complex customer issues efficiently and effectively.
• Stay updated on the latest product specifications to provide accurate and reliable assistance to users.
• Contribute to the team’s success by meeting performance targets in a high-demand Customer Support Services role.

Requirements

• Norwegian language proficiency
• English language proficiency
• Technical troubleshooting skills
• Problem-solving skills
• Attention to detail

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• Competitive compensation in one of the most sought-after Norwegian-speaking jobs in the region.

Life in Greece

Embracing one of our Norwegian-speaking jobs means discovering a Mediterranean paradise where ancient history meets modern coastal living. Greece offers an unparalleled quality of life, featuring thousands of hours of annual sunshine and a vibrant social culture that makes finding balance between work and leisure effortless. When you accept this Norwegian Speaking Customer Support Specialist position in Greece, you become part of an international community that enjoys the warmth and hospitality of this historic nation.

Beyond the professional advancement, living in Greece provides daily access to world-renowned cuisine, stunning beaches, and iconic landmarks. Our dedicated team ensures your move to Greece is seamless, allowing you to settle in quickly and focus on your new journey. If you are searching for premium jobs in Greece, this role offers the perfect blend of professional growth and an exceptional Mediterranean lifestyle.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we invite you to apply now. Join the many professionals who have successfully transitioned to international careers through our specialized placement services. Mercier Consultancy Group looks forward to reviewing your application.