French Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations in the Customer Support Services sector. As a leader in European staffing, we pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking a talented professional for a French Speaking Customer Expert position in Greece, specifically designed for those passionate about representing a luxury motorcycle brand. This unique role in the Customer Support Services industry requires a dedicated individual to manage high-value client relationships and ensure every interaction reflects the prestige of the brand.

Key Responsibilities

• Act as the primary point of contact for premium clients, providing tailored support that aligns with luxury brand standards.
• Execute expert-level troubleshooting for customer inquiries, maintaining a high degree of technical and brand knowledge.
• Proactively manage customer feedback cycles to contribute to the ongoing improvement of service quality in the Customer Support Services industry.
• Maintain detailed case records and utilize internal CRM tools to track interactions efficiently.
• Foster long-term brand loyalty through professional, empathetic, and sophisticated communication.
• Collaborate with cross-functional teams to resolve complex customer issues swiftly and effectively.
• Ensure that every communication channel upholds the international reputation of our partner brand.

Requirements

• Excellent French language skills
• Very good English communication skills
• Previous experience in customer service
• Computer literacy
• Native or fluent French (spoken and written)
• Demonstrated ability to handle luxury-tier client expectations within a high-pressure environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our French-speaking jobs means more than just a new career; it means immersing yourself in the vibrant history and culture of Greece. With its legendary Mediterranean climate and world-renowned coastline, Greece offers an unparalleled quality of life that attracts professionals from every corner of the globe who are seeking to combine work with sun-drenched coastal living.

Choosing a French Speaking Customer Expert position in Greece allows you to enjoy an affordable cost of living, exquisite local cuisine, and the legendary hospitality that Greece is famous for. With our comprehensive relocation support, your transition to living in Greece will be seamless, allowing you to focus on your career growth and enjoying everything this beautiful country has to offer.

How to Apply

If you are ready to elevate your career with one of the most exciting French-speaking jobs available today, we invite you to take the next step. Please click 'Apply Now' to submit your application and join the Mercier Consultancy Group team. We look forward to facilitating your professional journey.