French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO solutions firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we pride ourselves on facilitating career growth while providing seamless, end-to-end support for professionals seeking life-changing opportunities abroad.

Job Overview

We are currently recruiting for an exceptional French Speaking Customer Support Specialist position in Greece, supporting a prestigious global appliance manufacturer within the Customer Support Services industry. This role is perfect for a communicator who thrives in a fast-paced environment and is ready to enjoy a rewarding career while exploring one of the most vibrant jobs in Greece.

Key Responsibilities

• Deliver high-quality service and support to customers of a premium appliance manufacturer.
• Manage daily customer communications via phone, email, and live chat within the Customer Support Services sector.
• Troubleshoot technical product issues effectively to ensure customer satisfaction.
• Process and manage order documentation and refund requests with high attention to detail.
• Maintain accurate customer records in line with company standards.
• Act as a brand ambassador, providing professional advice on product usage and maintenance.
• Collaborate with international teams to optimize service delivery processes.

Requirements

• Fluency in French
• Communication skills in English
• Comfortable with basic technology tools
• Strong customer-centric mindset and problem-solving abilities.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a culture that blends ancient history with a modern, cosmopolitan lifestyle. With its legendary Mediterranean climate and stunning coastal landscapes, Greece offers an unparalleled quality of life that attracts professionals from around the globe to our various French-speaking jobs.

Beyond the office, you will enjoy world-famous gastronomy, vibrant nightlife, and a welcoming community that makes living in Greece an unforgettable experience. With our comprehensive relocation support, settling into your new home in Greece will be as smooth and exciting as your new career journey.

How to Apply

If you are ready to advance your career with this French Speaking Customer Support Specialist position in Greece, we encourage you to submit your application today. Click 'Apply Now' to join our talent network and take the next step toward a bright future with Mercier Consultancy Group.