German Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier talent and industry-leading global brands. As a leader in European recruitment and BPO solutions, we are committed to facilitating career-defining opportunities for professionals seeking international growth and excellence.

Job Overview

We are currently looking for a passionate individual to join our client as a German Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for those who are enthusiastic about the Fitness & Wellness industry and want to help users master their health data while enjoying a vibrant career move among the many German-speaking jobs currently available in the region.

Key Responsibilities

• Provide world-class technical support to German-speaking users regarding Fitbit wearable technology and fitness tracking ecosystem.
• Assist customers with device synchronization, health data interpretation, and troubleshooting within the Fitness & Wellness digital environment.
• Promote active lifestyles by helping users navigate features like sleep tracking, heart rate monitoring, and activity goals.
• Maintain high levels of customer satisfaction by delivering professional, empathetic, and efficient support across multiple channels.
• Collaborate with cross-functional teams to resolve complex technical inquiries related to hardware and software integration.
• Stay updated on the latest trends in the wearable Fitness & Wellness sector to provide informed and value-added advice.
• Contribute to the continuous improvement of support processes to ensure excellence in service delivery.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to qualify for this international opportunity.
• Strong passion for the Fitness & Wellness industry and an active interest in health-tech products.
• Excellent communication and problem-solving skills, with a focus on delivering a premium user experience.
• Ability to thrive in a multicultural, dynamic office environment in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you are a subject matter expert in wearable fitness technology.
• Health Insurance covering premium medical services.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your smooth transition.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in to make your move to Bulgaria seamless.
• Monthly Performance Bonus to reward your dedication and results.
• A vibrant workplace culture with regular social events and networking opportunities among other professionals in German-speaking jobs.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria means opting for a high quality of life at an affordable cost. Bulgaria offers a stunning landscape, ranging from the beautiful Black Sea coast to majestic mountain ranges, all complemented by a pleasant continental climate. The local culture is warm and welcoming, making it an excellent destination for expatriates looking to build a career in a rapidly developing European hub.

Beyond professional growth, life in Bulgaria is defined by a thriving culinary scene, rich historical heritage, and an active social life. When you accept a German Speaking Fitbit Products Support Specialist position in Bulgaria, you aren't just taking a job; you are joining a vibrant international community. With our dedicated concierge service handling the logistics, you can focus on enjoying the beauty and hospitality that Bulgaria is known for.

How to Apply

If you are ready to take the next step in your career and join a winning team in the fitness industry, we encourage you to click Apply Now. Join the ranks of professionals finding their ideal German-speaking jobs with our support. We look forward to reviewing your application.

Sincerely,
The Recruitment Team
Mercier Consultancy Group