German Speaking Digital Trust and Safety Specialist

Our Agency Expertise

At Mercier Consultancy Group, we act as the primary catalyst for global career transformations. We specialize in matching elite, multilingual talent with the world’s most recognizable brands, ensuring that our recruits find not just a position, but a long-term professional home within the international BPO sector.

Career Freedom Awaits

If you are seeking a change of scenery, this is a unique opportunity for Spain-based German speakers to work remotely from Bulgaria while embarking on an international adventure. We are scouting for a dedicated Digital Trust and Safety Specialist to help maintain the integrity of online ecosystems. By joining our team in Bulgaria, you become a frontline protector of the digital world, ensuring platforms remain safe and welcoming for a massive global user base.

Your Daily Impact

• Maintain high service standards through regular performance evaluations in your role as a German Speaking Digital Trust and Safety Specialist in Bulgaria.
• Manage user-reported incidents and flagged material, ensuring accurate and timely resolution in German.
• Utilize data analytics to pinpoint platform misuse and prevent future policy violations.
• Screen and moderate incoming digital content to verify it aligns with current community standards.
• Collaborate with internal departments to refine internal safety procedures and reporting methods.
• Keep pace with evolving digital regulations and shifting platform trends.
• Proactively identify and address potential security risks to uphold a secure online environment.

Candidate Profile

• Proficiency in German, both written and verbal, at a native or near-native level.
• Holding a valid EU passport is an essential prerequisite for this international placement.
• A sharp eye for detail and the ability to process complex information logically.
• Genuine interest in the nuances of digital safety and the social media landscape.
• Previous background in customer support or content moderation is considered a significant advantage.
• Capacity to process sensitive or challenging content with professional composure and maturity.

The Rewards Package

• Comprehensive relocation support (including flights, transport, and temporary hotel stays).
• Monthly Performance Bonus.
• A competitive salary package with two additional annual salaries.
• Full, paid professional training programs.
• An onsite Relocation Concierge to handle your local paperwork, housing, and integration.
• A modern, collaborative workspace in the heart of Sofia.
• Extensive health insurance coverage.
• Opportunities to secure top-tier roles within an international German-speaking employment hub.

Discovering Bulgaria

Relocating to Bulgaria offers an exceptional lifestyle that bridges the gap between historical heritage and a contemporary, urban atmosphere. You will find that the country provides an affordable cost of living, alongside a Mediterranean-adjacent climate that promises both mountain escapes and sunny seasonal transitions.

Beyond the office, your time in Bulgaria will be enriched by a diverse culinary scene and a supportive expat community. Our relocation team is committed to making your move to Bulgaria as effortless as possible, ensuring you are supported at every step of your professional journey.

Begin Your Journey

Are you prepared to take the leap into a fast-evolving industry? We are eager to hear from candidates ready to commit to this international challenge. Select the Apply Now button to register your profile and connect with the Mercier Consultancy Group recruitment team today.

Warm regards,
The Recruitment Team
Mercier Consultancy Group