German Speaking B2B Solutions Consultant

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in bridging the gap between top-tier global talent and the most ambitious organizations in the European BPO industry. Our consultancy is built on a foundation of personalized talent acquisition, ensuring that every candidate finds a position that not only utilizes their skills but accelerates their long-term professional ambitions within the Customer Support Services sector.

Position Overview

Break free from the routine and embrace a life of professional autonomy with this unique opportunity for Spain-based German speakers to relocate and work remotely from Bulgaria. This role is perfect for those seeking to leverage their linguistic expertise in a high-impact B2B Solutions Consultant position. You will serve as a vital link for our enterprise clients, navigating the fast-paced world of Customer Support Services while enjoying the immense flexibility and growth potential that comes with starting a new chapter in Bulgaria.

Daily Duties and Expectations

• Utilize advanced diagnostic techniques to assist business clients with complex service-related or software issues.
• Collaborate alongside diverse teams to refine and optimize internal service engagement standards.
• Handle B2B inquiries with precision, analyzing root causes to maximize operational efficiency and client satisfaction.
• Stay ahead of market trends to offer proactive and high-value strategic recommendations to our client base.
• Serve as the key point of contact for enterprise-level accounts, representing excellence in Customer Support Services.
• Ensure all client interactions are captured with rigorous accuracy within our CRM for high-quality reporting.
• Foster and sustain professional rapport with partners to ensure long-term retention and business scalability.

Essential Qualifications

• Hold a valid EU passport (required).
• Native or professional-level fluency in German (both written and spoken).
• Strong digital proficiency and comfort using modern communication and management platforms.
• Demonstrated background in B2B advisory or customer-facing positions, preferably in Customer Support Services.
• An ambitious, service-driven mindset with a focus on delivering high-quality professional results.
• Strong verbal and written communication skills, capable of explaining intricate technical topics in German.

Compensation and Benefits

• Full relocation support including flight, hotel stay, and transfers.
• 2 extra annual salaries.
• Competitive base monthly salary.
• Performance-based monthly bonuses.
• Access to a dedicated Relocation Concierge team to handle all paperwork, housing, and settling-in needs.
• Comprehensive health coverage package.
• Entry into a prestigious international organization with some of the most sought-after German-speaking roles in Europe.
• Extensive, fully paid initial training.

Life in Bulgaria

Relocating to Bulgaria opens the door to a unique fusion of historical charm and modern economic innovation. This country is a rising star in the international business arena, offering professionals an exceptional balance of low cost of living and high-quality lifestyle amenities. When you move to Bulgaria, you will discover stunning mountain vistas and a temperate climate that makes every weekend feel like an adventure. It is an ideal environment for those who value both career progression and an enriching cultural experience.

The local community is renowned for its hospitality, ensuring that your transition to life in Bulgaria is as welcoming as possible. With our full-service relocation assistance, you can skip the stress of moving and focus on discovering the local culinary treasures and vibrant urban energy that make living in Bulgaria a highlight for so many global professionals.

How to Join Our Team

If you are eager to advance your professional journey and experience life in a dynamic new environment, we encourage you to submit your application for this German Speaking B2B Solutions Consultant position in Bulgaria. Use the Apply Now link to send your CV, and a member of our recruitment group will reach out to explore your future with Mercier Consultancy Group.

Kind regards,
The Recruitment Team at Mercier Consultancy Group