Danish Speaking Customer Expert for Booking.com

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group operates as a top-tier international recruitment agency, dedicated to bridging the gap between exceptional talent and industry-leading global brands. We take great pride in our ability to unlock life-enhancing career paths, specializing in high-value roles for candidates eager to excel within the international travel and customer support arenas.

Position Highlights

If you value independence, professional freedom, and personal growth, this is a unique opportunity for Spain-based Danish speakers to relocate and start a new chapter in Greece. We are searching for dynamic individuals to take on the role of Danish Speaking Customer Expert for Booking.com in Greece. This position provides an ideal synthesis of a rewarding career and the chance to immerse yourself in the Mediterranean lifestyle while advancing your expertise with one of the world's premier travel platforms.

Core Duties & Daily Tasks

• Utilize your Danish language skills to cultivate brand trust and provide effective resolutions to customer inquiries.
• Ensure that travelers and partners on the Booking.com platform receive seamless assistance and high-quality service.
• Record all interactions accurately within our CRM databases to maintain service consistency.
• Address and troubleshoot diverse reservation concerns with a focused, customer-first attitude.
• Participate in collaborative efforts with international team members to enhance service performance across the site.
• Consistently meet and exceed performance-based KPIs to uphold the organization’s excellent reputation.
• Expertly handle requests concerning hotel modifications, booking cancellations, and general customer travel needs.

Required Profile

• Possess a valid EU passport, which is a strictly mandatory requirement.
• Native or full professional proficiency in written and spoken Danish.
• A keen interest in pursuing a career within the hospitality and tourism sectors.
• An openness and commitment to relocating to Greece for this career move.
• Expertise in digital communication combined with sharp problem-solving capabilities.
• Prior background in travel or customer support roles is highly valued and considered a major plus.

Our Comprehensive Package

• Fully Paid Relocation Package covering your flight, accommodation, and arrival transfer.
• Comprehensive Health Insurance coverage.
• Competitive base salary paid monthly.
• Two additional annual salaries (13th and 14th months).
• Monthly bonuses linked to your individual performance.
• Dedicated Relocation Concierge: Our specialized team manages all your logistics, including housing and official documentation, to simplify your move to Greece.
• Extensive professional training programs provided to ensure you hit the ground running.
• Additional perks and benefits.

Embracing Life in Greece

Choosing to pursue this role means opting for a destination where deep-rooted history seamlessly blends with a modern, fast-paced professional atmosphere. Greece provides an incredible environment with over 300 days of sunshine, breathtaking coastal views, and an inviting culture that supports an ideal work-life balance for those ready to move abroad. As you step into this Danish Speaking Customer Expert for Booking.com position in Greece, you join a diverse, multinational community in one of the world's most desired tourism hubs.

Beyond the professional growth, the lifestyle in Greece is truly rewarding. You will enjoy world-renowned Mediterranean flavors and the famous warmth of local hospitality. Our relocation team is committed to making your transition as smooth as possible, allowing you to focus on discovering ancient landmarks and coastal gems. This makes our available vacancies in Greece a highly popular choice for professionals seeking a meaningful, international life experience.

How to Get Started

If you are prepared to advance your professional journey with a premier agency in the tourism field, we invite you to apply now. Select the button below to submit your profile, and our team at Mercier Consultancy Group will reach out to facilitate your transition and next steps for your relocation to Greece.