French Speaking Microsoft Technical Support Experts

Our Identity at Mercier Consultancy Group

Mercier Consultancy Group serves as a high-caliber gateway for global talent, specializing in bridging the gap between world-class experts and dominant multinational corporations. We pride ourselves on engineering professional success within the BPO and Customer Support landscape, focusing on seamless placements that empower both our consultants and our business partners to excel.

Elevate Your Career with International Earning Potential

We are delighted to present a unique opportunity for Spain-based French speakers to elevate their career trajectory by relocating to Athens, Greece, to join our Microsoft technical operations. This role offers exceptional financial incentives, including annual bonus structures and a competitive compensation package designed to accelerate your professional momentum while providing a premier living experience in one of Europe’s most vibrant cultural hubs.

Role Expectations and Daily Missions

• Utilize your technical proficiency to resolve inquiries for French-speaking users of Microsoft services.
• Monitor and adhere to Service Level Agreements (SLAs) through efficient, solution-oriented workflows.
• Coordinate with global teams to refine the standard of service and enhance the overall user experience.
• Maintain detailed and precise records of all support tickets within our internal CRM system.
• Keep pace with evolving software updates and internal technical protocols to deliver state-of-the-art assistance.
• Deliver empathetic, high-level troubleshooting via various communication channels including chat, email, and telephone.
• Cultivate a helpful, expert presence while navigating complex technical challenges within the customer support environment.

What We Require From You

• Possession of a valid EU passport is an essential prerequisite.
• Professional-level fluency in French, both written and verbal.
• A natural problem-solving ability paired with a keen interest in modern technology and user support.
• The ability to thrive and remain agile in a diverse, fast-moving international workplace.
• Sophisticated interpersonal skills and a client-first mindset tailored to the tech support industry.
• Prior experience within a technical support role will be viewed as a distinct advantage for this Greece-based position.

Compensation and Relocation Perks

• Comprehensive healthcare coverage as part of your employment package.
• Professional training provided at no cost to ensure your role-readiness.
• Full relocation support (flights, initial hotel stay, and transfers) for your move to Greece.
• Access to a specialized Relocation Concierge team to manage your paperwork, housing, and smooth transition into the country.
• Performance-based monthly bonuses to recognize your achievements.
• Significant prospects for long-term career advancement within the international BPO sector.
• Plus many more exclusive benefits.

The Greek Experience

Choosing to move to Greece opens the door to an extraordinary Mediterranean lifestyle, defined by year-round sunshine and a deep-rooted historical charm. It is a destination that balances the pace of a modern capital with a relaxed, high-quality standard of living, providing an ideal setting for international professionals to grow their careers and enjoy a rich cultural environment.

Our dedicated relocation experts ensure your journey to Greece is entirely stress-free, allowing you to focus on the exciting opportunities that await. From the incredible gastronomy to the breathtaking coastal proximity, working in Greece offers a superior work-life harmony that makes it the premier destination for those pursuing French-speaking roles abroad.

Get Started

If you are prepared to advance your professional journey and join our team of French Speaking Microsoft Technical Support Experts in Greece, simply hit the 'Apply Now' button to forward your application. We are eager to assess your credentials and welcome you to the Mercier Consultancy Group family.